Operations Manager

Walhallow Aboriginal Corporation Health Service; Quirindi, Tamworth; Sur place; AUD 120 000 - 180 000; Plein temps

Résumé du poste

Walhallow Aboriginal Corporation Health Service is seeking an experienced Operations Manager to lead daily operations across Quirindi, Walhallow and Coledale locations. You will drive service delivery, quality improvement and financial stewardship in a community-controlled health setting.

Reporting to the CEO, you will lead multidisciplinary teams, align initiatives with accreditation and funding requirements, and advance culturally safe care for Aboriginal and Torres Strait Islander communities.

Qualifications

• Relevant tertiary qualifications in Business, Management, Health Administration, Public Health, or related field.
• Experience in operational management, preferably within health, community services, or not-for-profit sector.
• Strong leadership and people management skills.
• Experience in quality improvement, risk management, and compliance frameworks.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Sound financial and resource management experience.
• Ability to work effectively in a dynamic and culturally diverse environment.
• Current Driver Licence; National Police Check and Working with Children Check (or willingness to obtain).
• Experience working within an Aboriginal Community Controlled Health Organisation (ACCHO) or Aboriginal community organisation.
• Knowledge of Aboriginal health issues and the principles of cultural safety.
• Understanding of primary health care, Closing the Gap initiatives, and relevant funding frameworks.

Responsabilités

• The Operations Manager is responsible for day-to-day operational leadership of the organisation, ensuring services are delivered efficiently and in alignment with strategic objectives, accreditation standards, funding requirements, and community expectations.
• This role covers the Quirindi, Walhallow and Coledale locations.
• Oversee operational performance across clinical and non-clinical programs, lead multidisciplinary teams, manage resources, and support continuous quality improvement initiatives.

Connaissances

Leadership

People management

Communication

Negotiation

Stakeholder engagement

Financial management

Resource management

Quality improvement

Risk management

Cultural safety

Driver licence

Police checks

ACCHO experience

Aboriginal health knowledge

Primary health care knowledge

Formation

Tertiary qualifications in Business or Health Administration or related field

Description du poste

Walhallow Aboriginal Corporation Health Service is a not-for-profit, community-controlled organisation that has been providing comprehensive primary healthcare services to the Liverpool Plains for a number of years. Our mission is to improve the health and wellbeing of Aboriginal and Torres Strait Islander people, and we take great pride in delivering culturally safe and responsive care.

About the role:

The Operations Manager is responsible for the day-to-day operational leadership of the organisation, ensuring services are delivered efficiently, effectively, and in alignment with strategic objectives, accreditation standards, funding requirements, and community expectations. This position will cover the Quirindi, Walhallow and Coledale locations.

Working closely with the Chief Executive Officer, the Operations Manager will oversee operational performance across clinical and non-clinical programs, lead multidisciplinary teams, manage resources, and support continuous quality improvement initiatives.

About You:

You are an experienced leader who is passionate about making a meaningful contribution to Aboriginal health and community wellbeing.

• Relevant tertiary qualifications in Business, Management, Health Administration, Public Health, Human Services, or a related field; or equivalent experience.
• Demonstrated experience in operational management, preferably within the health, community services, or not-for-profit sector.
• Strong leadership and people management skills.
• Experience in quality improvement, risk management, and compliance frameworks.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Sound financial and resource management experience.
• Ability to work effectively in a dynamic and culturally diverse environment.
• Current Driver Licence.
• National Police Check and Working with Children Check (or willingness to obtain).
• Experience working within an Aboriginal Community Controlled Health Organisation (ACCHO) or Aboriginal community organisation.
• Knowledge of Aboriginal health issues and the principles of cultural safety.
• Understanding of primary health care, Closing the Gap initiatives, and relevant funding frameworks.

What we're looking for:

Are you a strong, values-driven leader with a passion for improving health outcomes for Aboriginal and Torres Strait Islander communities? We are seeking an experienced Operations Manager to join our leadership team and help drive the delivery of culturally safe, high-quality health and community services.

This is an exciting opportunity to contribute to a community-controlled organisation committed to holistic health, community empowerment, and excellence in service delivery.

What we offer:

At Walhallow Aboriginal Corporation Health Service, we are committed to supporting the health and wellbeing of our local community. We offer a competitive salary, generous leave entitlements, and opportunities for ongoing professional development. You'll be joining a dedicated and passionate team that values collaboration, diversity, and a commitment to delivering the highest standard of care.

If you have questions regarding the position, please contact the HR Manager - Cassaie Wallace on @walhealth.org.au .

We will be reviewing applications for shortlisting as we receive them, and progress updates of applications will be sent instantly.

What can I earn as an Operations Manager