Operations Leader – Aboriginal Health & Community Services

Walhallow Aboriginal Corporation Health Service; Quirindi, Tamworth; On-site; AUD 120,000 - 180,000; Full time

Job summary

Walhallow Aboriginal Corporation Health Service is seeking an experienced Operations Manager to lead daily operations across Quirindi, Walhallow and Coledale locations. You will drive service delivery, quality improvement and financial stewardship in a community-controlled health setting.

Reporting to the CEO, you will lead multidisciplinary teams, align initiatives with accreditation and funding requirements, and advance culturally safe care for Aboriginal and Torres Strait Islander communities.

Qualifications

• Relevant tertiary qualifications in Business, Management, Health Administration, Public Health, or related field.
• Experience in operational management, preferably within health, community services, or not-for-profit sector.
• Strong leadership and people management skills.
• Experience in quality improvement, risk management, and compliance frameworks.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Sound financial and resource management experience.
• Ability to work effectively in a dynamic and culturally diverse environment.
• Current Driver Licence; National Police Check and Working with Children Check (or willingness to obtain).
• Experience working within an Aboriginal Community Controlled Health Organisation (ACCHO) or Aboriginal community organisation.
• Knowledge of Aboriginal health issues and the principles of cultural safety.
• Understanding of primary health care, Closing the Gap initiatives, and relevant funding frameworks.

Responsibilities

• The Operations Manager is responsible for day-to-day operational leadership of the organisation, ensuring services are delivered efficiently and in alignment with strategic objectives, accreditation standards, funding requirements, and community expectations.
• This role covers the Quirindi, Walhallow and Coledale locations.
• Oversee operational performance across clinical and non-clinical programs, lead multidisciplinary teams, manage resources, and support continuous quality improvement initiatives.

Skills

Leadership

People management

Communication

Negotiation

Stakeholder engagement

Financial management

Resource management

Quality improvement

Risk management

Cultural safety

Driver licence

Police checks

ACCHO experience

Aboriginal health knowledge

Primary health care knowledge

Education

Tertiary qualifications in Business or Health Administration or related field

Job description

Walhallow Aboriginal Corporation Health Service is seeking an experienced Operations Manager to lead daily operations across Quirindi, Walhallow and Coledale locations. You will drive service delivery, quality improvement and financial stewardship in a community-controlled health setting.

Reporting to the CEO, you will lead multidisciplinary teams, align initiatives with accreditation and funding requirements, and advance culturally safe care for Aboriginal and Torres Strait Islander communities.