Operations Manager

Kmart; Mount Isa City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work-life balance weekends (1 in 3)

Bonus potential

Staff discounts across Kmart, Target,,

Job summary

Kmart Store Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.

As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture. This fulltime role offers challenging leadership opportunities and a clear path for career progression within Kmart Group.

Qualifications

• Leadership and coaching skills as part of store leadership responsibilities.
• Strategic thinking to improve processes and systems.
• Ability to build and communicate goals, roles and expectations.

Responsibilities

• Drive performance and engagement through recognition, coaching, and development planning.
• Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems for consistent outcomes.
• Build strong relationships by sharing best practices and communicating goals and expectations.
• Lead budget accountability and use financial data to improve performance while ensuring safety and compliance.
• Demonstrate accountability by owning outcomes and achieving goals and standards.
• Foster a growth mindset to maintain high performance and urgency around priorities.

Skills

Leadership

Strategic thinking

Operational excellence

Relationship building

Resilience

Growth mindset

Job description

Job Description

Kmart Store Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.

As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture.

What you'll be doing

• Leadership & Motivation - Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
• Strategic Thinking - Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
• Relationship Building - Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
• Operational Excellence - Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
• Resilience & Adaptability - Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.
• Growth Mindset - Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

If you're ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

About the Employer

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

Work Environment

Want to be part of this journey? Explore careers: Kmart Careers

The Rewards You Deserve

• Working only 1 in 3 weekends to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support