Department Manager

Kmart; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

1 in 3 weekends off

Competitive salary + bonus potential

Team member discounts across Kmart

Career pathways

Leadership development

Job summary

Kmart is seeking a Department Manager to lead store teams, focusing on customer experience, merchandising and operational excellence.

The role requires strong product knowledge, adaptability to changing priorities, and commitment to a safe, compliant work environment. You will drive performance and coach others to meet store goals while supporting company initiatives.

Qualifications

• Proven leadership experience managing retail teams.
• Strong merchandising and stock replenishment knowledge.
• Customer-focused with a drive for results.

Responsibilities

• Lead and motivate store teams to deliver high standards of customer experience.
• Oversee merchandising, stock replenishment and process execution.
• Drive safe, compliant store operations and accident prevention.
• Use data and benchmarks to improve efficiency and reduce waste.
• Foster an inclusive, engaging team culture and strong working relationships.

Skills

Leadership

Team management

Communication

Merchandising

Customer service

Job description

Brighter Futures Start here.

At Kmart, we've been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we're one of Australia and New Zealand's most loved retailers, and we're just getting started.

Two brands. One purpose: Making everyday living brighter.

Want to be part of this journey? Explore careers: Kmart Careers

The Rewards You Deserve

• 1 in 3 weekends off to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service.

Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep the store running smoothly and deliver strong results.

What you'll be doing

• Leadership & Motivation - Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking - Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building - Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence - Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability - Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset - Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

If you're ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.