Department Manager

Kmart Australia Limited; Town Of Port Hedland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Weekends off for work-life balance

Salary + bonus potential

Team member discounts across Kmart, +B

Career pathways across Kmart Group and

Job summary

Kmart Australia Limited is seeking a Store Department Manager to lead and inspire our frontline teams, delivering exceptional customer experiences while maintaining safe, compliant store operations.

You will be responsible for strategic planning, data-driven problem solving, and fostering a collaborative, high-performance culture across the store. This role offers ongoing development and clear pathways within the Kmart Group and Wesfarmers.

Qualifications

• Leadership and motivating teams to achieve high standards of customer experience.
• Analytical thinking using data and benchmarks to drive improvements.
• Clear, transparent communication to align team goals.
• Drive process improvements to reduce waste and improve efficiency.
• Adaptability to changing priorities and situations.
• Continuous learning and supporting team development.

Responsibilities

• Lead and motivate store team to deliver high customer experience and safe operations.
• Address process breakdowns quickly using data, metrics and benchmarks to drive solutions.
• Share information transparently and involve others to hit individual and team goals.
• Focus on efficient processes and outcomes, continuously improving ways of working.
• Demonstrate resilience and adaptability in changing conditions and initiatives.
• Apply new concepts to support change, growth and store improvements.

Skills

Leadership

Strategic thinking

Relationship building

Operational excellence

Resilience

Growth mindset

Job description

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose: Making everyday living brighter.

The Rewards You Deserve

• 1 in 3 weekends off to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service.

Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep the store running smoothly and deliver strong results.

What you’ll be doing

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking – Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building – Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence - Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability – Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset – Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

We’re proud to make our recruitment process accessible and welcoming for all.