Operations Manager

Michael Page; Mindarie; On-site; AUD 130,000 - 150,000; Full time

Job summary

Michael Page is seeking an experienced Operations Manager for an entertainment and hospitality client based in Mindarie, Australia. You will oversee daily operations across all departments, implement policies, manage Budgets, and lead a team to deliver exceptional customer experiences.

We are seeking leadership in Leisure, Travel & Tourism with strong financial acumen, health and safety knowledge, and excellent stakeholder communication.

Qualifications

• Experience in operations within Leisure, Travel & Tourism.
• Strong leadership and team management skills with a focus on results.
• Proven ability to develop and implement operational strategies and policies.
• Solid understanding of budget management and financial performance analysis.
• Knowledge of health and safety regulations relevant to Hospitality & Leisure.
• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
• Problem-solving skills and adaptability in varied environments.

Responsibilities

• Manage and oversee daily operational activities to ensure smooth functioning across all departments.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor and manage budgets, ensuring financial targets are met while maintaining high service standards.
• Lead, mentor, and develop team members to achieve organisational goals and deliver exceptional customer experiences.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with key stakeholders to drive continuous improvement initiatives and resolve operational challenges.
• Analyse operational data and generate reports to inform strategic decision-making.

Skills

Leadership

Team management

Budget management

Communication

Problem-solving

Data analysis

Stakeholder engagement

Job description

About Our Client

Our client is a well-established entertainment and hospitality group with a range of venues across it's operations and a strong and experienced leadership team.

• Exciting, growth-focused role
• Well-established brand

About Our Client

Our client is a well-established entertainment and hospitality group with a range of venues across it's operations and a strong and experienced leadership team.

Job Description

• Manage and oversee daily operational activities to ensure smooth functioning across all departments.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor and manage budgets, ensuring financial targets are met while maintaining high service standards.
• Lead, mentor, and develop team members to achieve organisational goals and deliver exceptional customer experiences.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with key stakeholders to drive continuous improvement initiatives and resolve operational challenges.
• Analyse operational data and generate reports to inform strategic decision-making.

The Successful Applicant

A successful Operations Manager should have:

• Demonstrated experience in managing operations within the Leisure, Travel & Tourism industry.
• Strong leadership and team management skills, with a focus on achieving results.
• Proven ability to develop and implement operational strategies and policies.
• Solid understanding of budget management and financial performance analysis.
• Knowledge of health and safety regulations relevant to the Hospitality & Leisure sector.
• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
• Problem-solving skills and the ability to adapt to a varied environment.

What's on Offer

• Competitive salary package ranging from $130,000 to $150,000 AUD plus super.
• Opportunities to lead and make a significant impact within a growing hospitality business
• Strong career growth and development opportunities for an ambitious and capable leader