Operations Manager

Spider Web Recruitment; Ipswich City; Hybrid; AUD 67,000 - 74,000; Part time

Benefits offered by this job

Profit share

Private healthcare

Training budget

Flexible working

Railcard

Job summary

Spider Web Recruitment is representing a client, an award-winning PR agency focused on renewable energy and diverse clients, in seeking an Operations Manager to oversee day-to-day operations, governance and compliance. The role collaborates with the Senior Management Team to drive growth and sustainability.

The position offers 20-25 hours per week, with a minimum of 2 days in the Ipswich office and 3 days working remotely.

Qualifications

• Proactive, organized Operations Manager with experience in operations or senior administration.
• Strong communication, teamwork and problem-solving skills.
• Comfortable using Microsoft Office and SaaS applications.
• Knowledge of ESG reporting is advantageous.
• Full, clean driving licence and own transport; willing to drive a small hire van when required.

Responsibilities

• Oversee day-to-day operations, budgets, facilities and supplier relationships.
• Maintain policies and ensure compliance with legal and client requirements.
• Support tenders, new business opportunities, bids and grant funding.
• Support HR, onboarding, wellbeing and DEI initiatives; organise team events.
• Lead ESG initiatives and carbon emission reporting.

Skills

Strong communication

Teamwork

Problem solving

Microsoft Office

SaaS applications

Tools

Microsoft Office

Job description

Fantastic company benefits include:

• Competitive Salary: £35,000 - £39,000 per annum, pro rata for 20 - 25 hours, depending on experience


• Hours: 20 - 25 hours per week, spread across 5 days, with minimum of 2 days in the office in Ipswich, Suffolk, and 3 days working remotely


• Holiday: 22 days annual leave plus bank holidays (pro rata), increasing 1 day each year after 2 years, up to 25 days


• Benefits: Profit share, private healthcare, training budget, flexible working, railcard

About the role:

As the Operations Manager you will report into the Managing Director and work with the Senior Management Team to ensure the smooth running of the company's operations, governance and compliance, while fostering a positive and inclusive workplace and building strong relationships with the team and suppliers. You will support the business growth, drive continuous improvement and help the company deliver on its commercial, people and sustainability objectives.

This is a varied role and the key responsibilities include:

• Oversee day-to-day operations, business systems, budgets, facilities and supplier relationships, driving efficiency and quality.


• Maintain policies and procedures, ensuring compliance with legal, regulatory, insurance and client requirements.


• Support the Senior Management Team with tenders, new business opportunities, bids and grant funding.


• Support HR, onboarding, wellbeing and DEI initiatives, while fostering a positive, inclusive workplace and organising team events.


• Lead ESG initiatives and carbon emissions reporting, driving continuous improvement across the business.

About You:

This role would suit a proactive, organised and diligent Office Manager/ Operations Manager with experience in operations or senior administration and a good understanding of SME governance and compliance. You'll have strong communication, teamwork and problem-solving skills, be confident using Microsoft Office and SaaS applications, and be passionate about improving processes, managing suppliers and contributing to a positive team culture. A flexible, ambitious and solutions-focused approach is essential, with knowledge of ESG reporting an advantage. You'll also need a full clean driving licence, your own transport and a willingness to drive a small hire van when required.

About them:

They are an award-winning PR agency which works with household-name brands and organisations delivering critically important work in renewable energy, as well as a range of other diverse and brilliant clients. They are committed to environmental sustainability, social responsibility, and equality, diversity and inclusion. The business aims to minimise its environmental impact by reducing waste and emissions, promote recycling, use resources efficiently, working remotely where possible, sourcing locally, and complying with environmental legislation.

If you require any reasonable adjustments, such as access support or information in an alternative format, please let us know as soon as possible so that we can make the appropriate arrangements.

Additional keywords: Operations, business operations manager, Business manager, office manager, Head of operations, manager, Operations lead, Administration manager, ESG, governance manager, Senior administrator