Operations Excellence & Compliance Partner

KFC South Pacific (Yum! Brands Subsidiary); Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

Wellbeing leave

Career development

Phone/internet contributions

Employee discounts

Free onsite parking

Job summary

KFC South Pacific is seeking an Operations Excellence & Compliance Partner to join the Operations team on a 12-month parental leave contract. In this role, you will drive restaurant performance by implementing Brand Standards, Food Safety and Operational Excellence across our restaurant network, with two days per week in the Frenchs Forest office.

You will lead compliance programs, manage the external audit partner, turn data into actions, and collaborate with restaurant and cross-functional

Qualifications

• 3+ years’ experience in operations, compliance or a similar commercial environment.
• Experience with auditing, compliance or operational standards, ideally within food service, QSR or retail.
• Strong analytical skills, with the ability to turn data into clear insights and actions.
• Confident communication and influencing skills, with the ability to work effectively across different teams and stakeholders.
• Experience leading or managing others and driving performance.
• Strong organisation skills with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead key Brand Standards, Food Safety and Operational Excellence programs across our restaurant network.
• Manage our external audit partner to ensure restaurant compliance audits are consistent, accurate and effective.
• Use performance and compliance data to identify trends, risks and opportunities, turning insights into clear actions.
• Drive continuous improvement of restaurant processes, tools, routines and operational standards.
• Partner with restaurant and cross-functional teams to improve performance and embed consistent standards across KFC.
• Manage compliance escalations and support teams to develop and deliver effective corrective action plans.
• Provide clear reporting and recommendations to help shape operational priorities and improve restaurant performance.

Skills

Analytical

Communication

Influencing

Leadership

Organisation

Job description

• Drive restaurant performance and operational excellence across KFC
• Shape how Brand Standards and Food Safety come to life across our restaurant network
• Flexible hybrid working environment, with 2 days per week based in our Frenchs Forest office

We’re looking for an Operations Excellence & Compliance Partner to join our Operations team on a 12-month parental leave contract.

In this role, you’ll help drive restaurant performance across KFC by bringing our Brand Standards, Food Safety and Operational Excellence strategy to life.

You’ll lead key compliance and performance programs, turn data and insights into action, and partner with teams across the business to identify opportunities and drive continuous improvement across our restaurant network.

HOW YOU'LL MAKE A DIFFERENCE

• Lead key Brand Standards, Food Safety and Operational Excellence programs across our restaurant network.
• Manage our external audit partner to ensure restaurant compliance audits are consistent, accurate and effective.
• Use performance and compliance data to identify trends, risks and opportunities, turning insights into clear actions.
• Drive continuous improvement of restaurant processes, tools, routines and operational standards.
• Partner with restaurant and cross-functional teams to improve performance and embed consistent standards across KFC.
• Manage compliance escalations and support teams to develop and deliver effective corrective action plans.
• Provide clear reporting and recommendations to help shape operational priorities and improve restaurant performance.

ABOUT YOU

We're looking for someone who has:

• 3+ years’ experience in operations, compliance or a similar commercial environment.
• Experience with auditing, compliance or operational standards, ideally within food service, QSR or retail.
• Strong analytical skills, with the ability to turn data into clear insights and actions.
• Confident communication and influencing skills, with the ability to work effectively across different teams and stakeholders.
• Experience leading or managing others and driving performance.
• Strong organisation skills with the ability to manage multiple priorities in a fast-paced environment.

WHY KFC?

At KFC, you'll be part of a business that combines the scale of a global brand with the opportunity to make a visible impact locally. We offer a collaborative, people-first culture where you'll work alongside talented teams, build meaningful partnerships and contribute to initiatives that shape the future of the business.

You’ll also enjoy:

• Flexible, hybrid work arrangements
• Additional days of leave each year to focus on your Wellbeing
• Signature career development and leadership programs
• Monthly mobile phone and home internet contributions
• Employee discounts at KFC restaurants
• Free onsite secure parking at Frenchs Forest

JOIN OUR TEAM

There’s all kinds of FLG potential here! Whatever your journey looks like, we’ll help you get there, because we take your goals seriously.

Here at KFC, we see ourselves as an equal opportunity employer. This means it’s a level playing field for all. Our work environment is fully inclusive, and we strive for a workplace where diversity of thought and perspective is welcomed, sought out and developed. No matter who you are or where you’re from, people from all walks of life are encouraged to apply to join the KFC family. This means no matter your gender identity, ethnicity, cultural background, sexual orientation, disability, life stage or other legally protected status – you’ve always got a seat at our table.