Operations Data & Performance Lead (Hybrid)

Hollard Insurance Company; North Sydney Council; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Remote options

Diversity & inclusion

Job summary

Hollard Insurance is seeking an Operations Performance and Data Manager to join the Business Design and Governance team in a hybrid role across NSW, VIC, QLD or WA. You will lead data analysis, deliver actionable insights and collaborate with Data and Group Analytics to prioritise work.

The role emphasizes governance, reporting frameworks and stakeholder engagement to improve operational outcomes for customers and teams.

Qualifications

• Qualifications and/or experience in Business, Business Administration, Operations Management, Data Science or a related field.
• Strong skills in data analysis and visualisation tools such as SQL, Python, R, Excel, Tableau or Power BI, plus a solid grasp of data governance.
• Ability to turn complex data into practical insights linked to business goals.

Responsibilities

• Lead insightful data analysis and tailor reports to each business unit with clear recommendations.
• Partner with Data teams to ensure data consistency and governance across Operations.
• Act as the link between Operations and Group Analytics to prioritise requests and manage backlogs.

Skills

SQL

Python

R

Excel

Tableau

Power BI

Data governance

Education

Business/Operations/Data Science degree

Tools

SQL

Python

R

Excel

Tableau

Power BI

Job description

Hollard Insurance is seeking an Operations Performance and Data Manager to join the Business Design and Governance team in a hybrid role across NSW, VIC, QLD or WA. You will lead data analysis, deliver actionable insights and collaborate with Data and Group Analytics to prioritise work.

The role emphasizes governance, reporting frameworks and stakeholder engagement to improve operational outcomes for customers and teams.