Operations Coordinator - Housekeeping & Maintenance

Professional Holiday Homes; Callala Bay; On-site; AUD 48,000 - 55,000; Part time

Benefits offered by this job

Performance-related bonuses

Job summary

Professional Holiday Homes in Callala Bay, NSW, is seeking an Operations Coordinator (Housekeeping & Maintenance) to manage day-to-day housekeeping across a multi-property portfolio, ensuring guest-ready standards and smooth operations.

This hands-on, part-time role requires decisive prioritisation, strong organisation, and the ability to work with a team and contractors. You’ll coordinate housekeepers, schedule coverage, and contribute to service improvements.

Qualifications

• Experience coordinating operations, people, services or similar.
• Strong organisational and prioritisation skills.
• Ability to manage changing priorities and frequent interruptions.
• Confident communication and relationship-management skills.
• Proficiency with mobile applications for field operations.

Responsibilities

• Primary day-to-day contact for the housekeeping network.
• Coordinate housekeeping allocations, availability and coverage across the portfolio.
• Respond quickly to cancellations, missed or incomplete cleans and other same-day issues.
• Conduct housekeeper inductions and property and housekeeping quality inspections.
• Support recruitment and onboarding of housekeeping staff and contractors.
• Escalate significant performance concerns to Head of Operations.

Skills

Organisational skills

Decision making under pressure

Communication skills

Driver's licence

Mobile applications

Tools

Property management software

Job description

Professional Holiday Homes in Callala Bay, NSW, is seeking an Operations Coordinator (Housekeeping & Maintenance) to manage day-to-day housekeeping across a multi-property portfolio, ensuring guest-ready standards and smooth operations.

This hands-on, part-time role requires decisive prioritisation, strong organisation, and the ability to work with a team and contractors. You’ll coordinate housekeepers, schedule coverage, and contribute to service improvements.