Operations Coordinator

Linfox; Penrith; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

12 weeks paid parental leave

Return to work bonus

Career development opportunities

Mentoring programs

Dining and adventure benefits

Health and well-being programs

Job summary

Linfox’s Consumer and Healthcare Group is seeking an Operations Coordinator to support our day-to-day transport operations based in Penrith. This is a permanent night shift (Midnight – 8am) role reporting to the Operations Manager, focusing on coordinating daily transport activities, updates and scheduling.

You will communicate with drivers and customers, monitor deliveries, manage disruptions and prepare basic operational reports while upholding safety and high service standards.

Qualifications

• Experience in a fast-paced administration or operations role.
• Exposure to transport, fleet scheduling or dispatch coordination.
• Strong written and verbal communication skills.
• Proficient computer skills including Microsoft Office and SAP.
• Excellent organisation and prioritisation abilities.
• Attention to detail and problem-solving aptitude.
• Commitment to safety, customer service and teamwork.

Responsibilities

• Coordinate daily transport activities, including dispatching and monitoring deliveries.
• Communicate with drivers and provide clear instructions, updates and support.
• Monitor delivery progress and proactively manage delays or disruptions.
• Provide customers with delivery updates, ETAs and delay notifications.
• Adjust schedules and priorities to meet operational requirements.
• Maintain information in transport systems, SAP and Excel.
• Support transport planners with real-time operational updates.
• Prepare basic operational reports and perform general administration.
• Promote safe work practices and raise safety or compliance concerns.

Skills

Fast-paced administration

Transport coordination

Written communication

Verbal communication

Microsoft Office

SAP

Organization

Prioritisation

Attention to detail

Problem-solving

Safety and teamwork

Job description

Here at Linfox, you’ll join a company that’s focused on evolving the supply chains of today to meet the challenges of tomorrow.

We’re one of Australia and New Zealand’s largest privately owned logistics providers, proudly delivering

the essentials that communities and industries rely on every day.

And we’re building a safer, secure, efficient and more sustainable future for our industry, one that’s powered by people, technology and smarter ways of working.

At Linfox, together anything’s possible.

What does the job look like?

Linfox’s Consumer and Healthcare Group is seeking an Operations Coordinator to support our day-to-day transport operations based in Penrith.

Reporting to the Operations Manager, you will coordinate daily transport activities, monitor deliveries and maintain regular communication with drivers, customers and internal teams. You will play a key role in managing delivery schedules, responding to operational disruptions and ensuring our customers receive a reliable and professional service. This is a fast-paced role requiring strong communication, organisation and problem-solving skills. This will be a permanent Night Shift (Midnight – 8am). Key areas:

• Coordinate daily transport activities, including dispatching and monitoring deliveries
• Communicate with drivers and provide clear instructions, updates and support
• Monitor delivery progress and proactively manage delays or disruptions
• Provide customers with delivery updates, ETAs and delay notifications
• Assist with adjusting schedules and priorities to meet operational requirements
• Maintain accurate information within transport systems, SAP and Excel
• Support transport planners with real-time operational updates
• Prepare basic operational reports and complete general administration
• Promote safe work practices and elevate safety or compliance concerns

Are you the one?

You are an organised and proactive coordinator who enjoys working in a fast-paced transport environment. You can manage competing priorities, communicate confidently with different stakeholders and make timely decisions when operational challenges arise. You will bring a strong customer service focus, excellent attention to detail and the ability to build positive working relationships with drivers, customers and internal teams. You can demonstrate:

• Experience in a fast-paced administration or operations role
• Previous exposure to transport, fleet scheduling or dispatch coordination
• Strong written and verbal communication skills
• Sound computer skills, including Microsoft Office and SAP
• Strong organisation and prioritisation skills
• Excellent attention to detail and problem‑solving ability
• A strong commitment to safety, customer service and teamwork

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well‑being
• The chance to work in a high‑performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply..

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

To find out more about opportunities at Linfox, visit www.linfox.com/careers