Operations manager

Smith & Drake Plumbing & Gas Fitting; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Smith & Drake Plumbing & Gas Fitting in Melbourne, VIC is seeking an organised and experienced Operations Manager to coordinate day-to-day operations and ensure projects are delivered efficiently and to a high standard.

The role covers project take-offs, regular site inspections, permits liaison with councils, and effective communication across clients, trades, suppliers, and the internal team. A proactive, detail-oriented leader will help manage multiple projects and budgets.

Qualifications

• Experience in operations, construction, plumbing, or project coordination.
• Strong planning and scheduling abilities.
• Proactive problem-solver with attention to detail.
• Excellent client and contractor communication.

Responsibilities

• Complete accurate project take-offs.
• Conduct regular job inspections.
• Oversee general business and operational management.
• Manage permits and liaise with councils.
• Coordinate communication between clients, trades, suppliers, and the internal team.
• Act as an additional point of contact within the business.
• Identify issues early and help keep projects on track and within budget.

Skills

Operations management

Project coordination

Communication skills

Estimating / take-offs

Job description

Smith & Drake Plumbing & Gas Fitting – Melbourne VIC

Smith & Drake Plumbing is seeking an organised, proactive, and experienced Operations Manager to help coordinate day-to-day operations and ensure projects are delivered efficiently and to a high standard.

Key responsibilities

• Complete accurate project take-offs
• Conduct regular job inspections
• Oversee general business and operational management
• Manage permits and liaise with councils
• Coordinate communication between clients, trades, suppliers, and the internal team
• Act as an additional point of contact within the business
• Identify issues early and help keep projects on track and within budget

About you

• Highly organised and reliable
• Experienced in operations, construction, plumbing, or project coordination
• Confident completing take-offs and preparing quotes
• Familiar with scheduling, job inspections, permits, and council engagement
• A strong communicator with excellent people skills
• Proactive, practical, and solutions-focused
• Detail-oriented and committed to quality
• Able to manage multiple projects and competing priorities
• Professional when dealing with clients, contractors, suppliers, and councils
• Comfortable taking initiative and becoming a trusted point of contact
• A key role within a growing plumbing business
• A supportive and professional team environment
• Variety across projects and responsibilities
• Flexibility
• Opportunity to make a real impact
• Competitive salary package, based on experience

About us

• Smith & Drake Plumbing is a growing plumbing business.