Operations Coordinator

Bapcor; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts across Bapcor products and–/

Paid birthday leave

Novated leasing

Work-life balance policies

Job summary

JAS Auto Electrical Parts, part of the Bapcor Group, is seeking an Operations Coordinator to join our Mount Waverley team. You will coordinate across the store network, head office and external partners, delivering administrative support and driving smooth operations.

This role focuses on process improvements, communication, payroll validation, and coordinating fleet and safety activities to support outstanding customer service.

Qualifications

• Experience in administration, coordination or operations support.
• Strong customer service skills and professional communication.
• Ability to manage multiple stakeholders across teams and locations.
• Ability to prioritise tasks based on urgency and impact.
• Well-organised, detail-oriented with good follow-through.
• Proficiency in Microsoft Outlook and Teams (Office 365).
• Collaborative mindset aligned to Bapcor values.

Responsibilities

• Serve as a key contact for the JAS store network, coordinating inquiries and follow-ups.
• Monitor shared inboxes, track requests, and ensure tasks are completed.
• Prepare documents, communications and updates for regional and operational leaders.
• Coordinate fleet administration activities for vehicles and equipment.
• Support payroll validation activities and follow-ups with stores.
• Assist with network development projects and safety assessments.
• Support Health, Safety & Wellbeing (HSW) activities and compliance tracking.
• Liaise with property teams for repairs, maintenance and compliance.
• Manage internal communications, intranet content, SOPs and ways of working docs.
• Collaborate with store and regional leaders to identify improvement opportunities.

Skills

Administration experience

Coordination

Customer service

Stakeholder management

Task prioritisation

Organisation

MS Office 365 (Outlook/Teams)

Team collaboration

Tools

Microsoft Office 365

Job description

JAS Auto Electrical Parts is Australia’s leading destination for auto electrical and battery solutions. We specialise in automotive electrical, air conditioning, heavy-duty, industrial, and energy storage applications.

Backed by a national network, we support trade professionals, fleet operators, and retailers with expert advice, reliable supply, and premium brands.

As part of the Bapcor Group, we’re backed by one of Asia Pacific’s largest automotive aftermarket organisations giving our people stability, opportunities and a strong sense of purpose.

We’re now seeking a Operations Coordinator to join our JAS team in Mount Waverley. This is a pivotal role that helps our store network run smoothly by streamlining processes, strengthening communication and supporting stores so they can focus on delivering outstanding customer service.

Job Description

Reporting to the Network Operations Manager, the Operations Coordinator is a central point of contact between stores, head office teams and external partners. You’ll provide coordination, administrative support and communication across the network, contributing directly to operational excellence and continuous improvement.

This role is ideal for someone who thrives on organisation, enjoys working with a wide variety of stakeholders, and takes pride in keeping things running efficiently behind the scenes.

What you’ll be doing

• Acting as a key support contact for the JAS store network, responding to enquiries and coordinating follow‑ups
• Monitoring shared inboxes, tracking requests and ensuring tasks are actioned and completed
• Preparing documents, communications and updates to support regional and operational leaders
• Coordinating fleet administration activities across motor vehicles and material handling equipment
• Supporting payroll validation activities and follow‑ups with stores
• Assisting with network development projects, including coordinating site change safety assessments
• Supporting Health, Safety & Wellbeing (HSW) activities, reporting and compliance tracking
• Liaising with property teams to coordinate repairs, maintenance and compliance requirements
• Managing internal communications, intranet content, SOPs and “ways of working” documentation
• Working with store and regional leaders to identify improvement opportunities and support future initiaties

Qualifications

• Previous experience in administration, coordination, operations support or a similar role
• Strong customer service skills with the ability to communicate clearly and professionally
• Confidence working with multiple stakeholders across different teams and locations
• Ability to prioritise tasks based on urgency and impact, and adapt to changing priorities
• A well‑organised approach with attention to detail and follow‑through
• Proficiency in Microsoft Office 365, particularly Outlook and Teams
• A collaborative mindset and genuine alignment to Bapcor values

Additional Information

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

• Diverse career opportunities within the Bapcor Group
• Discounts across Bapcor products and services, including our Retail and Trade brands
• Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
• Paid birthday leave
• Novated leasing and more

About Bapcor

Bapcor Limited is Australasia’s leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX‑listed organisation.

Our business spans Trade, Retail & Service, and Wholesale operations, with brands including Burson Auto Parts, Autobarn, Autopro, Midas, Opposite Lock, JAS Oceania, Baxters, Roadsafe and many more.

At Bapcor, our values guide everything we do:

• We give a damn
• We are in it together
• We do the right thing

Additional Information

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible.

If you’re proactive, organised and enjoy being the connector that helps teams succeed, we’d love to hear from you.