Operations & Compliance Specialist — Tech Facilities

Purchaseyourfreedom; Gold Coast City; On-site; AUD 82,000 - 92,000; Full time

Benefits offered by this job

Salary packaging options

Corporate health discounts

Paid parental leave

Leave loading

Internal mobility

Job summary

Griffith University on the Gold Coast is seeking an Operations and Compliance Officer to support the Technologies, Operations and Logistics (TPH) team across Health Group facilities, teaching and research labs, and clinics. You will enable smooth operations, maintain compliance records, and coordinate workflows with a focus on safety and efficiency.

The role requires a health/science background, strong organisational skills, and proficiency with Microsoft 365 and SharePoint.

Qualifications

• Hold a relevant Health or Science degree, or possess an equivalent combination of relevant education, training and experience working within specialised facility environments.
• Have demonstrated experience providing administration, coordination and operational support in a complex service environment, with experience in specialised PC1/PC2 facilities considered valuable.
• Possess strong organisational skills and attention to detail, with the ability to manage competing tasks, maintain accurate records, monitor deadlines and follow up outstanding actions.
• Demonstrate clear and professional communication skills, with the ability to respond to stakeholder enquiries, work collaboratively and recognise when matters require escalation.
• Show confidence using digital systems and standard Microsoft 365 applications (Excel, Word, Teams, OneDrive) and SharePoint content management, to manage information, documentation, maintenance records and financial or administrative activities.
• Demonstrate a proactive and adaptable approach, sound judgement within established procedures, and a commitment to safe, inclusive and continuously improving work practices, as well as a commitment to Griffith’s values: respect, integrity, inclusion, high performance, and collaboration.

Responsibilities

• Provide administrative and coordination support across operational, maintenance, and compliance activities.
• Coordinate routine workflows, including facility induction records, contractor and technician access, equipment service documentation, training activities, meetings and follow-up actions.
• Act as an initial point of contact for stakeholder enquiries, triaging requests, providing routine process and status information, monitoring progress and escalating technical, complex or higher-risk matters.
• Maintain operational and compliance records and information systems, including registers, databases, spreadsheets, SharePoint sites, equipment service records and document management systems.
• Support audits, reporting, risk assessment and standard operating procedures review and management, financial administration, special projects and continuous improvement initiatives through effective documentation, action tracking and stakeholder follow-up.
• Undertake financial transactions using the University’s finance systems (eg. raise purchase orders, payment and invoice requests, credit card reconciliation).

Skills

Organisational skills

Communication skills

Digital literacy

Microsoft 365

SharePoint

Attention to detail

Education

Health or Science degree

Tools

SharePoint

Excel

OneDrive

Teams

Job description

Griffith University on the Gold Coast is seeking an Operations and Compliance Officer to support the Technologies, Operations and Logistics (TPH) team across Health Group facilities, teaching and research labs, and clinics. You will enable smooth operations, maintain compliance records, and coordinate workflows with a focus on safety and efficiency.

The role requires a health/science background, strong organisational skills, and proficiency with Microsoft 365 and SharePoint.