Operations Associate

eTeam; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Uber Australia in Sydney is seeking an Operations Associate to support Uber Eats' Ads and Offers, in a hybrid role (2 days in office, rising to 3 from Jan 2027), working 9:00 AM–5:00 PM, Mon–Fri, under a 12‑month contract.

You will collaborate with Operations Managers and Sales Representatives to optimize processes, analyze data, manage stakeholders, and implement MarTech initiatives, while leveraging AI tools to boost efficiency and accuracy. This role starts ASAP.

Qualifications

• Bachelor's degree or higher.
• Experience in operations, data analysis and stakeholder management.
• Background in corporate operations, strategy or tech companies is advantageous.

Responsibilities

• Execute operational activities across Uber Eats' Ads and Offers products.
• Collaborate with Operations Managers and Sales Representatives to support growth.
• Analyse data and insights to identify problems and propose solutions.
• Support MarTech initiatives and implement AI-enabled improvements.
• Improve operational processes and develop scalable workflows.
• Manage stakeholders and work with internal teams.

Skills

Operations

Data analysis

Problem solving

Stakeholder management

Process optimisation

Education

Bachelor's Degree

Tools

SQL

QueryBuilder

ChatGPT

Claude

Job description

I’m Manas from eTeam, currently hiring for an Australia - Operations Associate opportunity with Uber Australia in Sydney.

We are looking for organised, proactive and analytical professionals with experience in operations, data analysis, problem-solving, stakeholder management and process optimisation. Candidates with a background in corporate operations, strategy and operations, or technology companies would be particularly relevant.

This role will support Uber Eats' Ads and Offers products, helping improve operational processes, implement Marketing Technology (MarTech) initiatives and drive business growth.

Please find the role details and screening requirements below.

• Role: Operations Associate
• Client: Uber Australia
• Location: Sydney, NSW, Australia
• Work Arrangement: Hybrid - 2 days in the office per week currently, increasing to 3 days per week from January 2027 onwards.
• Fixed Office/Anchor Days: Monday and Thursday
• Working Days & Hours: Monday to Friday, 9:00 AM - 5:00 PM
• Employment Type: Contract - 12 months
• Target Start Date: As soon as possible
• Training: 1 month
• Travel: Not required
• Education: Minimum Bachelor's Degree

Important: This is a 12-month contract position with a hybrid working arrangement. Candidates must be comfortable with the office attendance requirements, working hours, and contract duration.

Job Description - Operations Associate

What You'll Do

• Execute operational activities across Uber Eats' Ads and Offers products.
• Work closely with Operations Managers and Sales Representatives to support business growth.
• Analyse data and insights to identify business problems and recommend solutions.
• Support the implementation of Marketing Technology (MarTech) initiatives.
• Improve operational processes and develop scalable workflows.
• Manage stakeholders and collaborate with internal teams.
• Leverage AI tools to improve operational efficiency and accuracy.

What You'll Bring

• Strong organisational and planning skills.
• Excellent communication and stakeholder management abilities.
• Strong analytical thinking and problem-solving skills.
• A proactive attitude and ownership mentality.
• Data acumen and attention to detail.
• Experience managing or improving operational processes.
• A Bachelor's Degree or higher.

Nice to Have

• SQL and QueryBuilder knowledge.
• Familiarity with AI tools such as ChatGPT and Claude.
• Experience in strategy and operations within technology companies.

Interview Process

There are 2 rounds of interviews.

Round 1 - Introductory Call

• Duration: 30 minutes.
• Format: Introductory call with the hiring manager.

Round 2 - In-Person Case Study and Q&A

• Duration: 1 hour.
• Format: In-person interview at the designated location.
• The case study will be provided on the day of the interview.
• You will receive 10 minutes to prepare your notes on a whiteboard, followed by a display of your answers and a Q&A session.
• No separate written deliverable is required.

Note: Please review the job details carefully to ensure a clear understanding of the opportunity before reaching out. Only candidates whose profiles align with the stated requirements will be contacted for further discussion.