Operations Assistant (2 positions)

University of Southern Queensland; Toowoomba Regional; On-site; AUD 90,000 - 96,000; Full time

Job summary

University of Southern Queensland invites applications for an Operations Assistant based in Toowoomba with regular travel to Springfield and Ipswich campuses. The role combines practical on‑the‑ground duties with administrative support across cleaning, waste services, stores and fleet operations to keep campuses safe, efficient and well‑coordinated.

You will provide responsive support to staff, students and contractors, manage records, service requests and Facilities Management systems, and

Qualifications

• Experience in warehousing, logistics, inventory or dispatch systems is essential.
• Strong client service skills and ability to communicate with internal and external clients.
• Ability to prioritise work, follow through and adapt to change.

Responsibilities

• Provide operational and administrative support, including processing service requests and updating systems.
• Liaise with University clients, contractors and service providers to resolve routine issues.
• Undertake inspections and audits of cleaning, hygiene and waste services; refer issues for rectification.
• Support stores, distribution, inventory and warehousing activities including stock handling and stocktakes; operate a forklift.
• Coordinate routine fleet vehicle inspections and servicing; assist with vehicle bookings and key management.

Skills

Warehousing

Logistics

Inventory management

Dispatch systems

Client service

Forklift

Tools

Microsoft Office

Job description

University of Southern Queensland - Toowoomba QLD

16h ago , from University Of Southern Queensland

• Total remuneration range $89,952 to $95,555 pa


• Full-time continuing appointment


• Toowoomba and Springfield campus


• $75,861 to $80,586 pa + 17% Super + Leave Loading


• Full-time, continuing appointment (36 hours/week)


• Two positions available - one based in Toowoomba, and one based in Springfield with regular travel to our Ipswich campus


• To be considered for this position, you will need to have the right to work in Australia.

Do you enjoy hands-on work, plenty of variety and making a practical difference to how things run each day? Join UniSQ's Facilities Management team as an Operations Assistant and play an important role in supporting the day-to-day services that help our campuses operate safely, efficiently and effectively.

With two opportunities available, one based in Toowoomba and one based in Springfield with regular travel to Ipswich, these are varied, hands-on roles combining practical and administrative responsibilities across cleaning and waste services, stores and distribution, fleet operations and facilities support.

You'll provide visible and responsive support to staff, students, contractors and service providers while helping ensure operational services are safe, responsive, well-coordinated and delivered to an appropriate standard.

Who you are

You're a practical, organised and service-focused professional who enjoys variety and takes pride in getting things done. You can confidently balance multiple tasks, prioritise your workload and follow through to achieve results. You also understand the importance of delivering a positive client experience and can communicate professionally with a range of internal and external clients.

What you'll do

As an Operations Assistant, you'll combine practical, on-the-ground activities with administrative support to help keep a range of Facilities Management services running smoothly.

In particular, you will:

• provide operational and administrative support, including processing service requests, maintaining records, preparing routine correspondence and updating Facilities Management systems;


• liaise with University clients, contractors and service providers to support the timely resolution of routine enquiries and service issues;


• undertake inspections and audits of cleaning, hygiene and waste services, recording findings and referring service issues for rectification;


• support stores, distribution, inventory and warehousing activities, including receiving and distributing items, stock handling, stocktakes and operating a forklift;


• undertake routine fleet vehicle inspections and checks and support the coordination of vehicle servicing and repairs; and


• support pool vehicle bookings and key management arrangements and respond to routine user enquiries.

What will help you succeed

You'll bring practical experience in warehousing, logistics, inventory management or dispatch systems, along with strong client service skills and the ability to communicate effectively with internal and external clients. You will also have:

• a current motor vehicle licence (Class C or CA) and a current high-risk work licence (forklift).


• experience using computer hardware and software such as Microsoft Office, with a high degree of accuracy;


• the ability to prioritise work, follow through on tasks and achieve results; and


• the flexibility and initiative to respond positively to change and contribute to continuous improvement.

For further information about this role, please contact Daniel Ferguson, Associate Director (Operations), via [phone] or ***************@unisq.edu.au.

The University offers a range of different ways of working and connecting across our physical and virtual spaces to meet the needs of our students, partners and community. We value diversity and strive to foster an inclusive environment that is underpinned by our values and champions, embraces and respects differences.

We support and encourage applications from all diversity groups. With an increasingly diverse workforce, we understand that careers may be placed on hold or limited throughout many life circumstances.

Find out more about UniSQ at www.unisq.edu.au.

To be considered for this position, you will need to have the right to work in Australia.

Reference Number Number: 0205_10/26

Location: Two positions available - one based in Toowoomba, and one based in Springfield with regular travel to our Ipswich campus

Term: Full-time continuing appointment (36 hours/week)

Salary: Total remuneration range $89,952 to $95,555 pa (includes salary range of $75,861 to $80,586 pa, employer super contributions of 17% and annual leave loading)

At UniSQ we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision-making. UniSQ is a child safe organisation.

As part of the University of Southern Queensland's commitment to fostering a safe, respectful and rewarding work environment and in compliance with ourlegal obligations, we require candidates to declare whether they have been investigated for an allegation of Gender Based Violence or determined to have engaged in conduct that constitutes Gender Based Violence, during the course of their previous employment or in any legal process.

This information helps us meet our legal obligations under the National Higher Education Code to Prevent and Respond to Gender Based Violence and will be considered when determining a candidate's suitability for employment, so that we can keep our University community safe.