Facilities Operations Assistant

University of Southern Queensland; Toowoomba Regional; On-site; AUD 90,000 - 96,000; Full time

Job summary

University of Southern Queensland invites applications for an Operations Assistant based in Toowoomba with regular travel to Springfield and Ipswich campuses. The role combines practical on‑the‑ground duties with administrative support across cleaning, waste services, stores and fleet operations to keep campuses safe, efficient and well‑coordinated.

You will provide responsive support to staff, students and contractors, manage records, service requests and Facilities Management systems, and

Qualifications

• Experience in warehousing, logistics, inventory or dispatch systems is essential.
• Strong client service skills and ability to communicate with internal and external clients.
• Ability to prioritise work, follow through and adapt to change.

Responsibilities

• Provide operational and administrative support, including processing service requests and updating systems.
• Liaise with University clients, contractors and service providers to resolve routine issues.
• Undertake inspections and audits of cleaning, hygiene and waste services; refer issues for rectification.
• Support stores, distribution, inventory and warehousing activities including stock handling and stocktakes; operate a forklift.
• Coordinate routine fleet vehicle inspections and servicing; assist with vehicle bookings and key management.

Skills

Warehousing

Logistics

Inventory management

Dispatch systems

Client service

Forklift

Tools

Microsoft Office

Job description

University of Southern Queensland invites applications for an Operations Assistant based in Toowoomba with regular travel to Springfield and Ipswich campuses. The role combines practical on‑the‑ground duties with administrative support across cleaning, waste services, stores and fleet operations to keep campuses safe, efficient and well‑coordinated.

You will provide responsive support to staff, students and contractors, manage records, service requests and Facilities Management systems, and