Operations Assistant

Virgin Active; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free gym membership

Discounted personal training

Flexible hours

Paid parental leave

Professional development

Employee assistance program

Casual, friendly culture

Job summary

Virgin Active Bondi Junction is seeking a friendly, hands-on team member to support day-to-day club operations. You will help keep studios sparkling, supervise the pool area, and create a safe, welcoming environment for members.

This part-time role includes a free gym membership, discounted personal training, flexible hours, and ongoing development. Lifeguarding experience is preferred and a customer‑service oriented mindset is essential.

Qualifications

• Lifeguard experience or pool supervision is preferred.
• Strong customer-service mindset and ability to engage with members.
• Demonstrated safety awareness and ability to follow procedures.
• Hospitality background helpful for creating a welcoming club environment.

Responsibilities

• Supervise pool, spa and changing rooms to ensure safety.
• Clean and prepare equipment and facilities for classes and members.
• Maintain a sparkling, welcoming environment across the club.
• Respond to member inquiries with a friendly, professional approach.
• Assist with day-to-day operations and safety procedures.

Skills

Lifeguard experience

Customer service

Safety awareness

Hospitality experience

Education

High school diploma or equivalent

Job description

Assist with day-to-day operations, delivering an outstanding club experience

Iconic brand inspiring our Bondi Junctioncommunity to live an active life

Part-time gig, free gym membership, discounted personal training, and more benefits

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Reporting to the Service Manager, you'll assist the day-to-day operations of the club and perform pool & life guarding duties

In a nutshell:

You'll ensure the studios are sparkling before each class by cleaning all equipment and wiping the mirrors and floor so they're flawless

You'll clean and prepare the equipment required by each member and help to create an environment where members love spending time

You'll be super conscious about everyone's safety and take enormous pride in producing the shiniest change rooms ever

You'll supervise the pool, spa and sauna, ensuring that it's a safe space for our members and team members, performing life guarding duties where necessary

You'll be empowered to find ways to give our members that little bit extra... especially when it's unexpected.

All about you

You're warm, honest and genuine and have a neat-freak reputation.

You love to create a glistening clean environment for all. Whatever a member needs, whatever a member is looking for, you help them find it. You get a kick out of creating beautifully fresh and spotless spaces which make people go wow!

You're comfortable communicating at all levels and can be counted on to maintain a sparkling environment for all.

You've the flexibility to work a non-traditional schedule and may also have some hospitality sector experience. A+ for you.

You may have some lifeguarding experience and comfortable in the pool

What we offer you

• A brand built on a human touch with a playful side
• A culture that's all about inspiring people to live an active life
• A free membership for you to workout at our clubs
• Discounted personal training
• Special deals with our retail and service partners
• Work/life balance with flexible options
• Paid parental leave to spend time with your new little human
• Regular personal and professional development
• Confidential 24-hour support via our employee assistance program
• We like to be normal, not formal