Operations Assistant

Harvey Norman; North Lismore; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Commission structures

Incentive promotions

Career progression support

Recognition of performance

Job summary

Harvey Norman Lismore is seeking a passionate, customer service focused Operations Clerk to join our team in delivering Great Service, Always!

In this full-time role you will engage with customers, assist with daily store operations, handle cash and POS transactions, resolve complaints, and help the team provide timely, accurate service. Flexibility across retail hours, including weekends and public holidays, is required.

Qualifications

• Excellent communication skills in verbal and written form.
• Motivated, results-driven with a great eye for detail.
• Able to work with minimal supervision and in a team.
• Flexibility across retail trading hours including weekends and holidays.

Responsibilities

• Deliver great customer service and resolve complaints.
• Assist with store operations and cash handling.
• Support POS transactions and accuracy.
• Work collaboratively with the team to meet targets.

Skills

Excellent communication

Customer service

Team player

Cash handling

POS experience

Job description

Full Time Position
Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Lismore Team is seeking a passionate, customer service focused Operations Clerk to join them in delivering Great Service, Always! to their customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Be organisgted and efficient
• Efficient cash handling and POS experience is desirable
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded