Operations Assistant

Mulpha; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Signal Group is seeking an Operations Assistant to support the Operations Manager with coordinating daily production, quality control, inventory and dispatch at our manufacturing facility. You’ll help keep production on schedule while promoting safe work practices and continuous improvement, using Cin7 and other systems to monitor orders, priorities and dispatch requirements.

Experience in manufacturing, strong planning and communication skills, and a hands-on approach are essential;

Qualifications

• Experience in manufacturing, production or warehousing.
• Exposure to coordinating workflows or supervising team members.
• Strong planning, organisation and communication skills.
• Practical problem-solving ability and a hands-on approach.
• Confidence managing competing priorities and deadlines.
• Familiarity with inventory or order-management systems.
• Manufacturing, fabrication or engineering experience or qualifications—desirable.
• Knowledge of print and sublimation processes, particularly Mimaki and Epson printers—desirable.

Responsibilities

• Coordinate daily production activities against production plans and customer deadlines.
• Use Cin7 and other systems to monitor orders, priorities, records and dispatch requirements.
• Track output, identify bottlenecks and help resolve operational issues.
• Coordinate with dispatch to support on-time shipping.
• Check stock levels and recommend inventory adjustments.
• Help ensure components, finished goods and dispatch meet quality standards.
• Support procedures, onboarding, training and task allocation.
• Confirm production rosters against actual and forecast orders.
• Work with sales and other teams to clarify requirements and maintain order visibility.

Skills

Production planning

Inventory management

Quality control

Coordination

Communication

Tools

Cin7

Job description

Established in 2005, The Signal Group is proudly recognised as one of Australia’s largest staff identification and branded merchandise providers. With local manufacturing and global sourcing capabilities, our established network of companies control a vertically-integrated supply chain, from design and manufacture through to warehousing and supply. If you can picture it in your mind then we can create or source the right solution.

We are seeking a practical, organised Operations Assistant to support the Operations Manager with the day-to-day coordination of our manufacturing facility. You’ll help keep production, quality control, inventory and dispatch on schedule while promoting safe work practices and continuous improvement across the factory and warehouse.

Key responsibilities

• Coordinate daily production activities against production plans and customer deadlines.
• Use Cin7 and other systems to monitor orders, priorities, records and dispatch requirements.
• Track output, identify bottlenecks and help resolve operational issues.
• Coordinate with dispatch to support on-time shipping.
• Check stock levels and recommend inventory adjustments.
• Help ensure components, finished goods and dispatch meet quality standards.
• Support procedures, onboarding, training and task allocation.
• Confirm production rosters against actual and forecast orders.
• Work with sales and other teams to clarify requirements and maintain order visibility.

ABOUT YOU

• Experience in manufacturing, production or warehousing.
• Exposure to coordinating workflows or supervising team members.
• Strong planning, organisation and communication skills.
• Practical problem-solving ability and a hands-on approach.
• Confidence managing competing priorities and deadlines.
• Familiarity with inventory or order-management systems.
• Manufacturing, fabrication or engineering experience or qualifications—desirable.
• Knowledge of print and sublimation processes, particularly Mimaki and Epson printers—desirable.