Operations Assistant

Actio Recruitment; Darwin; On-site; AUD 55,000 - 65,000; Full time

Job summary

The Larrakia Cultural Centre is seeking a practical and energetic Operations Assistant to support the COO with the daily running of the Centre. This is not a desk job; you will be on the floor, solving problems and ensuring things get done.

You will work across visitor services, retail, exhibitions and events, assisting with opening/closing, stock, and setup. The role suits someone who is hands-on, reliable, and enjoys a busy public-facing environment, with Aboriginal and Torres Strait Islander

Qualifications

• Experience in hospitality, tourism, events, facilities or venue operations is highly regarded.
• Attitude, reliability and a hands-on approach are valued over formal job titles.
• Willing to roll up your sleeves, take initiative and manage multiple priorities.

Responsibilities

• Assist with day-to-day operations of the Centre alongside the COO.
• Open and close procedures; ensure the Centre is visitor-ready.
• Coordinate daily activities across visitor services, retail, exhibitions and operations.
• Provide hands-on support for event prep, room setups, exhibitions and functions.
• Liaise with staff, contractors and suppliers to meet operational needs.
• Monitor presentation, cleanliness and upkeep; report maintenance issues.
• Assist with stock deliveries, storage, equipment and supplies.
• Support frontline staff during busy periods; resolve day-to-day issues.
• Follow up tasks to ensure standards are met.
• Identify practical improvements to the visitor experience and operations.

Skills

Practical

Reliable

Initiative

Organised

Communication

Public‑facing

Team player

Flexible

Independent

Problem solving

Job description

The Larrakia Cultural Centre is looking for a practical, energetic and hands-on Operations Assistant to support the Chief Operating Officer (COO) with the daily running of the Centre.

This is not a desk-based administrative position. We're looking for someone who enjoys being on the floor, getting involved, solving problems and making sure things get done.

You'll work closely with the COO and across the Centre's operations, helping to ensure our facilities, visitor experiences, exhibitions and events run smoothly.

About the Role

No two days will be the same. Your responsibilities will include:

• Supporting the COO with the day-to-day operations of the Centre.

• Assisting with opening and closing procedures and ensuring the Centre is ready to welcome visitors.

• Helping coordinate daily activities across visitor services, retail, exhibitions and other operational areas.

• Providing hands-on assistance with event preparation, room and venue setups, exhibitions and functions.

• Liaising with staff, contractors and suppliers to ensure operational requirements are met.

• Monitoring the presentation, cleanliness and general upkeep of the Centre, identifying and reporting maintenance issues.

• Assisting with stock deliveries, storage, equipment and supplies.

• Stepping in to support frontline staff during busy periods and helping resolve day-to-day operational issues.

• Following up on tasks and ensuring work is completed to the required standard.

• Identifying practical ways to improve the visitor experience and day-to-day operations.

About You

We're looking for someone who gets things done without needing to be asked twice.

You'll be someone who:

• Is practical, reliable and willing to roll up their sleeves.

• Takes initiative and can identify what needs to be done.

• Is organised and capable of juggling competing priorities.

• Communicates confidently and professionally with staff, visitors and suppliers.

• Has a strong work ethic and takes pride in maintaining high standards.

• Is comfortable working in a busy, public-facing environment.

• Can work independently while being a supportive team member.

• Is flexible, adaptable and willing to assist wherever needed.

Previous experience in hospitality, tourism, events, facilities, venue operations or a similar hands‑on environment would be highly regarded.

You don't need to have held an Operations Assistant title before. We're more interested in your attitude, reliability and ability to get things done.

Why Join Us?

The Larrakia Cultural Centre celebrates and shares Larrakia culture, history and connection to Country.

You’ll have the opportunity to contribute to the ongoing operations of an important cultural destination, working alongside a dedicated team to deliver positive experiences for visitors, artists and the wider community.

This is a varied role for someone who enjoys being active, working with people and seeing the results of their efforts every day.

Aboriginal and Torres Strait Islander applicants, particularly Larrakia people, are strongly encouraged to apply.