Hands-On Operations & Visitor Experience Coordinator

Actio Recruitment; Darwin; On-site; AUD 55,000 - 65,000; Full time

Job summary

The Larrakia Cultural Centre is seeking a practical and energetic Operations Assistant to support the COO with the daily running of the Centre. This is not a desk job; you will be on the floor, solving problems and ensuring things get done.

You will work across visitor services, retail, exhibitions and events, assisting with opening/closing, stock, and setup. The role suits someone who is hands-on, reliable, and enjoys a busy public-facing environment, with Aboriginal and Torres Strait Islander

Qualifications

• Experience in hospitality, tourism, events, facilities or venue operations is highly regarded.
• Attitude, reliability and a hands-on approach are valued over formal job titles.
• Willing to roll up your sleeves, take initiative and manage multiple priorities.

Responsibilities

• Assist with day-to-day operations of the Centre alongside the COO.
• Open and close procedures; ensure the Centre is visitor-ready.
• Coordinate daily activities across visitor services, retail, exhibitions and operations.
• Provide hands-on support for event prep, room setups, exhibitions and functions.
• Liaise with staff, contractors and suppliers to meet operational needs.
• Monitor presentation, cleanliness and upkeep; report maintenance issues.
• Assist with stock deliveries, storage, equipment and supplies.
• Support frontline staff during busy periods; resolve day-to-day issues.
• Follow up tasks to ensure standards are met.
• Identify practical improvements to the visitor experience and operations.

Skills

Practical

Reliable

Initiative

Organised

Communication

Public‑facing

Team player

Flexible

Independent

Problem solving

Job description

The Larrakia Cultural Centre is seeking a practical and energetic Operations Assistant to support the COO with the daily running of the Centre. This is not a desk job; you will be on the floor, solving problems and ensuring things get done.

You will work across visitor services, retail, exhibitions and events, assisting with opening/closing, stock, and setup. The role suits someone who is hands-on, reliable, and enjoys a busy public-facing environment, with Aboriginal and Torres Strait Islander