Operations Area Manager

Amazon; Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

Amazon Commercial Services Pty Ltd in Jandakot is hiring an experienced Operations Area Manager to lead and develop a team of Section Managers and their reports within Fulfillment Center Operations. You will oversee receive, stow, pick, pack or ship processes to improve delivery speed, accuracy, and cost-efficiency.

The role involves a 4 days on / 3 days off pattern and at least one weekend day, with collaboration across Safety, Engineering, Loss Prevention, QA and HR to meet business objectives.

Qualifications

• Experience in Operations, Supply Chain, Logistics, or large-scale retail management.
• Direct management experience for employees.
• Experience leading sizable teams and building relationships.
• Strong problem-solving and analytical capabilities with Dive Deep analysis.
• Excellent verbal and written communication.
• Experience enabling process improvements with automation and analysis.

Responsibilities

• Lead and develop a team of Operations Section Managers and their direct reports.
• Maintain Health and Safety standards on-site, fostering an inspiring Health and Safety culture.
• Develop performance goals and objectives to achieve customer promise and ensure quality.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Partner with the management team to establish and maintain quality control standards.
• Review work forecasts and determine requirements to meet daily building objectives.

Skills

People management

Team leadership

Excellent communication

Analytical thinking

Problem solving

Education

Bachelor's degree

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

Job ID: 10487843 | Amazon Commercial Services Pty Ltd

Here at Amazon we're currently hiring for experienced Operations Area Managers to join our Customer Fulfillment team at our site in Jandakot.

As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Please note the shift pattern is based on 4 days on and 3 days off, working at least one weekend day.

Key Job Responsibilities

• Leading and developing a team of Operations Section Managers and their direct reports,


• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,


• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,


• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,


• Partnering with the management team to establish and maintain quality control standards,


• Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.

Basic Qualifications

• Working experience in Operations, Supply Chain, Logistics, or large-scale retail store management environment,


• Direct management experience for employees and their performance,


• Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships,


• Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,


• Excellent communication skills, both verbal and written,


• Experience troubleshooting problems and offering solutions to streamline complex challenges, or experience in creating process improvements with automation and analysis.

Preferred Qualifications

• Experience with performance metrics and process improvement,


• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,


• Bachelor’s Degree from an accredited university or equivalent qualification.

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.