Operations, Admin & Quality Systems Lead

EMA Labs Pty Ltd; Gold Coast City; Sur place; AUD 110 000 - 150 000; Plein temps

Résumé du poste

EMA Manufacturing, based in Arundel on the Gold Coast, seeks an experienced Operations, Administration & Quality Systems Manager to own administration, customer coordination and quality management systems. You will work with the owner and formulation team to ensure efficient operations and support growth.

This hands-on role combines customer communication, inventory coordination, SOP development and continuous improvement in a regulated manufacturing environment.

Qualifications

• Five years' experience in manufacturing administration, operations coordination, quality assurance or similar.
• Experience developing and implementing SOPs and quality systems.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience with inventory control, purchasing and administrative systems.

Responsabilités

• Manage customer enquiries via website and emails, respond professionally, coordinate quotations and follow-ups.
• Assist with customer onboarding and formulation project administration.
• Maintain accurate customer records and project information; liaise with formulation and production teams for timely updates.
• Oversee general office administration, purchasing, supplier communications and purchase orders.
• Maintain inventory records, stock movements and packaging documentation; assist with production scheduling and order coordination.
• Maintain accurate business records and administrative systems; identify opportunities to improve efficiency.

Description du poste

EMA Manufacturing, based in Arundel on the Gold Coast, seeks an experienced Operations, Administration & Quality Systems Manager to own administration, customer coordination and quality management systems. You will work with the owner and formulation team to ensure efficient operations and support growth.

This hands-on role combines customer communication, inventory coordination, SOP development and continuous improvement in a regulated manufacturing environment.