Quality Improvement Officer

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 111,000 - 121,000; Full time

Benefits offered by this job

Ongoing Professional Development and教育

Flexible Work-Life Balance and Variety

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Central Queensland Hospital and Health Service in Rockhampton, QLD, is seeking a Quality Improvement Officer to drive NSQHS alignment, data-driven improvements, and practical changes in clinical settings. You will support teams with reports, resources, and learning activities while promoting safe, high-quality care.

You’ll work behind the scenes to coordinate with stakeholders and help turn improvement ideas into sustainable practice that benefits patients and staff alike.

Qualifications

• Qualification not essential but highly regarded in quality improvement or healthcare practices.
• Ability to understand NSQHS Standards and apply data-driven improvements.
• Strong collaboration and stakeholder engagement skills.

Responsibilities

• Turn quality standards into everyday practice across CQ Health.
• Use data and reporting to spot opportunities and drive improvements.
• Prepare reports and resources and support learning and training.
• Help teams improve processes, systems and ways of working.

Skills

Quality improvement

Data reporting

Curiosity & learning

Communication

Education

Relevant tertiary qualification

Job description

Central Queensland Hospital and Health Service – Rockhampton QLD

We're theQuality Improvement Team, helping make great care even better across Central Queensland Hospital and Health Service.

We use clinical data, audits, incidents, consumer feedback and emerging trends tospot opportunities, turn insights into action, and support better decisions.

We work alongside teams to improve patient safety, strengthen clinical practice and build a culture wherecontinuous improvement is everyone's business.

From education and improvement projects to sharing lessons learned, we help turn good ideas intosustainable, high-quality care.

About us:

We're theQuality Improvement Team, helping make great care even better across Central Queensland Hospital and Health Service.

We use clinical data, audits, incidents, consumer feedback and emerging trends tospot opportunities, turn insights into action, and support better decisions.

We work alongside teams to improve patient safety, strengthen clinical practice and build a culture wherecontinuous improvement is everyone's business.

From education and improvement projects to sharing lessons learned, we help turn good ideas intosustainable, high-quality care.

About the role:

TheQuality Improvement Officerhelps turn quality standards into everyday practice across CQ Health. The role supports teams to meet NSQHS Standards, use data and reporting to spot opportunities, and turn insights into practical improvements.

You'll also help keep things moving behind the scenes — preparing reports and resources, connecting with stakeholders, supporting learning and training, and helping teams improve their processes, systems and ways of working.

About you:

• Qualifications and Knowledge: A relevant tertiary qualification isn't essential, but it would be highly regarded. We're looking for someone who brings curiosity, a willingness to learn, and an understanding of quality improvement, healthcare or related practices.
• Safe and Person-Centred Care: Help teams deliver safe, high-quality care by supporting effective planning, coordination and decision-making. You'll use your knowledge and skills to keep the person at the centre and help turn good practice into great outcomes.
• Systems, Safety and Teamwork: Support compliance with standards and clinical governance processes, contribute to policy and procedure reviews, and work with colleagues and stakeholders to identify opportunities, solve problems, and strengthen safe practice. Great communication and collaboration are key!
• Learning, Quality and Innovation: Keep growing your own skills while helping others build their capability. You'll contribute to education, audits, quality improvement and evidence-based practice — bringing fresh ideas and helping turn them into practical improvements that make a difference.

What we offer:

Total remuneration value of up to $139,030 p.a. is comprised of:

• An hourly rate between $56.48 - $61.45 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Sunday, 25 October 2026