Operational Services Officer - TQEH - Pre-Testing SRA

Health; Adelaide; Hybrid; AUD 58,000 - 70,000; Part time

Benefits offered by this job

Salary packaging options

Annual leave with leave loading

Fitness Passport

Employee Assistance Program

Job summary

Statewide Clinical Support Services (SCSS) is seeking an Operational Services Officer for the Pre-Analytical Services team at TQEH. OPS-1/OPS-2 roles involve phlebotomy, specimen handling, administration and ensuring samples are processed accurately for timely diagnosis. Part-time, 30 hours per week, pro-rata salary with benefits.

Salary: OPS-1 $57,853–$63,695 p.a. (pro-rata) + Superannuation; OPS-2 $66,441–$69,504 p.a. (pro-rata) + Superannuation. Applications close 15 Nov 2026.

Qualifications

• Experience in hospital or pathology settings is preferred.
• Strong customer service, communication and teamwork skills.
• Accurate computer skills and familiarity with laboratory information systems.
• Knowledge of NATA, confidentiality and WHS is desirable.

Responsibilities

• Provide friendly, high-quality customer service; support phlebotomy, specimen collection and administration.
• Manage specimens from receipt to preparation, storage and transport; update laboratory systems; respond to enquiries.

Skills

Customer service

Phlebotomy

Specimen handling

Teamwork

Computer skills

Laboratory information systems

Tools

Laboratory Information Systems

Job description

Operational Services Officer - TQEH - Pre-Testing SRA

Job no: 954282
Work type: Part time
Location: Adelaide Metro Western, Adelaide CBD
Categories: Allied and Scientific Health, Pathology

• Central Adelaide Local Health Network
• Statewide – SA
• SA Pathology TQEH - Woodville
• Salary: OPS-1 $57,853 - $63,695p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Salary: OPS-2 $66,441 -$69,504 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Permanent part-time working 30 hours per week

About the role

OPS-1 Join our Pre Analytical Services team as an Operational Services Officer and help make a meaningful difference to patient care. You’ll provide friendly, high quality customer service while supporting phlebotomy, specimen collection, administration and the accurate management of samples for testing. From preparing, storing and transporting specimens to updating laboratory systems and responding to enquiries, you’ll help ensure quality samples reach the right place at the right time to support timely diagnosis and treatment. With hands on training and support, you’ll build your skills while working closely with a collaborative, multidisciplinary team.

OPS-2 Join our Pre Analytical Services team as an Operational Services Officer and play a vital role in supporting accurate, timely diagnosis and treatment for patients. You’ll deliver friendly, high quality customer service through phlebotomy, specimen collection and administration, while managing specimens from receipt to preparation, storage and transport. Working as part of an integrated team, you’ll use laboratory information systems, maintain accurate patient records and respond to enquiries to help deliver safe, reliable laboratory services.

About You

To thrive as an Operational Services Officer, you’ll bring a strong customer focus, attention to detail and a commitment to quality patient care. You will have:

• Experience in hospital or pathology specimen collection or laboratories
• Excellent customer service, communication and teamwork skills
• Accurate computer skills, including Laboratory Information Systems
• Knowledge of NATA, confidentiality, infection control and work health and safety

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well‑being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options , including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Eligibility and Compliance

• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Attachments

954282 RD OPS-1.pdf

954282 RD OPS-2.pdf

Job ref: 954282

Enquiries to: Craig Clarke-Deegan, T QEH Pre-Analytical Manager Phone: [phone]
E-mail: [e-mail]

Advertised: 30 Oct 2026 Cen. Australia Daylight Time
Applications close: 15 Nov 2026 Cen. Australia Daylight Time

Application Closing Date

11:55 pm Sunday, 15 November 2026