Operational Excellence Leader - Australia

Rentokil Initial; City of Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid working

Car allowance

Rentokil Initial Reward Scheme

Healthcare

23 days holiday, plus 8 bank holidays

Employee Assistance Programme

Death in service benefit

Free parking

Job summary

Rentokil Initial is seeking an Operations Excellent Manager (Australia) to lead the operational excellence strategy across Australia and Trans-Tasman. You will drive digital platform migrations, build sustainable supply chains, and align field execution with growth, reporting to the Operations Director - Australia.

The role emphasizes data-driven decisions, people leadership, and delivering measurable impact through innovation and strong governance across the region.

Qualifications

• At least 5 years of senior operational leadership with direct P&L accountability.
• Strong strategic and commercial acumen to drive tangible business returns.
• Background in developing SOPs and leading large-scale procedural and cultural change.
• Technical and digital capability, including field tech deployments and regulatory frameworks (RTO).
• High emotional intelligence with proven coaching across organizational levels.
• Business degree or diploma; national leadership experience preferred.

Responsibilities

• Lead service productivity data insights to rebalance resources, maximize ROI, and improve frontline visibility.
• Own the digital transformation agenda and deployment of field technology; manage training platform migrations (RTO) and My Rentokil adoption.
• Drive resource planning, retention analytics, and leadership capability programs; address capacity vs demand across branches.
• Shape supplier, fleet and environmental strategy; partner with procurement and 3PL to reduce costs while enabling sustainable ops.
• Ensure safety, compliance and governance across WHS/OHS, SWMS and governance structures.

Skills

Leadership

Strategic thinking

Commercial acumen

Continuous improvement

Digital capability

Emotional intelligence

Education

Business degree/diploma

Job description

Rentokil Initial is seeking an Operations Excellent Manager (Australia) to lead the operational excellence strategy across Australia and Trans-Tasman. You will drive digital platform migrations, build sustainable supply chains, and align field execution with growth, reporting to the Operations Director - Australia.

The role emphasizes data-driven decisions, people leadership, and delivering measurable impact through innovation and strong governance across the region.