Operational Documentation Specialist - ISO & Safety

Ethos Beath Chapman - Australia; Sydney; On-site; AUD 104,000 - 136,000; Full time

Job summary

Ethos Beath Chapman - Australia is seeking an experienced Document Writer to support a major operational readiness program within its Operations Management function. This 6-month contract will develop operational and management-system documentation to support the transition of ferry services to a new operating model.

You will work with operational SMEs, Safety, WHS, Quality and Risk teams to translate complex requirements into clear, practical documentation, including procedures, manuals and ISO

Qualifications

• Proven experience developing high-quality operational or technical documentation within safety-focused environments.
• Experience developing management-system documentation across safety, quality and environmental functions
• Knowledge of ISO-aligned management systems, certification, accreditation and compliance requirements
• Strong experience producing operational procedures, manuals, templates and reference materials
• Understanding of document and records management, including version control, approvals and information governance
• Ability to translate complex technical information into clear, practical documentation
• Strong stakeholder-management skills across Safety, WHS, Quality, Risk and operations
• Strong MS Word and Excel skills, with experience producing professional PDF documents
• Ability to manage multiple documentation priorities and deliver within tight project timeframes

Responsibilities

• Develop, review and maintain operational and management-system documentation
• Produce operational procedures, manuals, templates and reference materials
• Create safety, quality and environmental documentation
• Prepare risk assessments, training matrices and site induction materials
• Support ISO certification, accreditation and compliance documentation
• Manage version control, approvals and publication processes
• Support reports, spreadsheets and readiness materials
• Document operational processes, assurance findings and lessons learned

Skills

Operational documentation

Technical writing

ISO standards

MS Word

MS Excel

PDF documentation

Stakeholder management

Documentation control

Tools

Microsoft Word

Microsoft Excel

PDF tooling

Job description

Ethos Beath Chapman - Australia is seeking an experienced Document Writer to support a major operational readiness program within its Operations Management function. This 6-month contract will develop operational and management-system documentation to support the transition of ferry services to a new operating model.

You will work with operational SMEs, Safety, WHS, Quality and Risk teams to translate complex requirements into clear, practical documentation, including procedures, manuals and ISO