Onsite Technician

Talent; Canberra; On-site; AUD 60,000 - 80,000; Full time

Job summary

Talent is seeking a Desktop Support Technician to provide on-site IT support and keep users' equipment running smoothly in Canberra. You will troubleshoot desktop hardware, software and peripherals, install and configure computers and applications, and carry out maintenance and updates while keeping clear records of issues and resolutions.

You must have hands-on desktop support experience, strong communication, and enjoy solving problems. An active PV clearance is essential for this role.

Qualifications

• Hands-on desktop support experience.
• PV clearance eligibility is essential.

Responsibilities

• Troubleshoot desktop hardware, software and peripheral issues.
• Install and configure computers and applications.
• Carry out maintenance and updates.
• Keep clear records of issues and resolutions.
• Work directly with users and take ownership of support requests.

Skills

Desktop support

Customer service

Troubleshooting

Documentation

Job description

Desktop Support Technician | PV Clearance

We're looking for a Desktop Support Technician to provide onsite IT support, helping users resolve day-to-day issues and keeping their equipment running smoothly.

The role

• Troubleshoot desktop hardware, software and peripheral issues.
• Install and configure computers and applications.
• Carry out maintenance and updates.
• Keep clear records of issues and resolutions.
• Work directly with users and take ownership of support requests.

About you

You have hands-on desktop support experience, communicate clearly and enjoy solving problems. You're comfortable working independently and providing friendly, reliable support.

An active Positive Vetting (PV) clearance is essential.