Onsite Senior Systems Administrator — Mackay

CHAPtech Pty Ltd; Mackay Regional; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

State-of-the-art office facilities

Laptop, mobile phone and home internet

Employee Assistance Program

Corporate Gym Membership

Novated Lease Options

Supportive workplace culture

Professional development

Job summary

CHAPtech Pty Ltd in Mackay is recruiting a Senior Systems Administrator to provide advanced technical support and act as a senior escalation point for complex Level 2 and 3 issues.

You will contribute to infrastructure projects, support cloud and on-premise environments, and mentor junior team members while maintaining strong client partnerships.

The role is office-based in Mackay, not remote, with ordinary business hours and on-site client attendance as required.

Qualifications

• Experience in systems administration and infrastructure support.
• Strong knowledge of Windows, Linux, and Microsoft 365.
• Experience with DNS, DHCP, VPNs, firewalls, and networking.
• Experience with Level 2/3 technical support and client-facing work.

Responsibilities

• Resolve complex tickets and provide onsite support for clients.
• Lead junior staff and act as a senior escalation point.
• Support infrastructure projects, migrations, and cloud initiatives.
• Perform system updates, patches, backups, monitoring and security tasks.
• Maintain accurate ticket records and technical documentation.

Skills

Senior Admin

Windows Server

Linux

Networking

Cloud services

Scripting

Education

Diploma or higher IT qualification

Vendor certifications (IT)

Tools

Sophos

Kaseya

ConnectWise

AvePoint

Job description

CHAPtech Pty Ltd in Mackay is recruiting a Senior Systems Administrator to provide advanced technical support and act as a senior escalation point for complex Level 2 and 3 issues.

You will contribute to infrastructure projects, support cloud and on-premise environments, and mentor junior team members while maintaining strong client partnerships.

The role is office-based in Mackay, not remote, with ordinary business hours and on-site client attendance as required.