Onsite Help Desk Support - Rotating Shifts - 5-Week Contract

Peoplebank; Sydney; On-site; AUD 48,000 - 58,000; Full time

Job summary

Peoplebank is seeking a Help Desk Support professional for an urgent 5-week contract in NSW. The role is fully onsite near Moorebank, requiring 100% onsite availability and rotating day/night shifts. You will deliver Level 1 IT support in a Microsoft environment, with opportunities to grow within a collaborative team.

Ideal candidates have 6–12+ months of Level 1 IT experience and strong customer service skills. An IT qualification or current study is a plus. Immediate start preferred.

Qualifications

• 6–12+ months experience in a Level 1 IT Help Desk, Desktop Support, or similar support role
• Solid IT support and troubleshooting skills (Level 1)
• Must be fully available to work rotating day, night, and weekend shifts for the entire contract duration and can work 100% onsite
• Must have strong communication and customer service skills with a proactive, can-do attitude
• Must live within close proximity to the site and have access to reliable personal transport
• IT-related qualification (degree or currently studying) is a plus

Responsibilities

• Provide basic IT helpdesk support, including troubleshooting and resolving technical issues
• Support and maintain cabling organisation to ensure a clean and efficient work environment
• Assist with stock control, inventory counts, and audit support activities
• Document issues, solutions, and support activities accurately for future reference
• Work collaboratively with the team to support day-to-day IT operations in a Microsoft environment

Job description

Peoplebank is seeking a Help Desk Support professional for an urgent 5-week contract in NSW. The role is fully onsite near Moorebank, requiring 100% onsite availability and rotating day/night shifts. You will deliver Level 1 IT support in a Microsoft environment, with opportunities to grow within a collaborative team.

Ideal candidates have 6–12+ months of Level 1 IT experience and strong customer service skills. An IT qualification or current study is a plus. Immediate start preferred.