It Service Desk Coordinator - 24X7 Onsite Support

Interactive; Sydney; On-site; AUD 60,000 - 76,000; Full time

Job summary

Interactive is looking for an IT Service Desk Coordinator to join our Sydney team onsite in St Leonards. You will be the first point of contact for customers, translating challenges into practical solutions and guiding issues through to resolution.

This role involves day and night shifts on a 24x7 rotating roster, ensuring high-quality IT service and timely communication with internal stakeholders. You will collaborate with a skilled team in a supportive environment within an award-winning

Responsibilities

• Be the first point of contact for customers and translate challenges into solutions.
• Guide issues through to resolution and communicate progress to stakeholders.
• Support day and night shifts on a 24x7 rotating roster, ensuring timely IT service.

Job description

IT Service Desk Coordinator - 24x7 Onsite Support Interactive Sydney, NSW, AU

Job Description

Interactive is an Australian end-to-end, award-winning IT services provider seeking a Service Desk professional to join our team onsite in St Leonards. You will be the first point of contact for customers, translating challenges into solutions and guiding issues through to resolution.

A passion for IT and customer focus is essential. You will handle day and night shifts on a 24x7 rotating roster, ensuring high-quality service and timely communication with internal stakeholders.