Onsite Customer Service Champion - Newcastle

Taco Bell Corp.; Newcastle; On-site; AUD 60,000 - 75,000; Full time

Job summary

Bullivants Newcastle is seeking a Customer Service Officer to support direct customer sales and service, including showroom activities while interacting with the internal and external sales teams. This role is based at the Newcastle branch, a leader in lifting, rigging and safety products for mining and industrial sectors, recently recognised as Branch of the Year.

This is a permanent, full-time position based onsite at Bullivants Newcastle, offering opportunities to contribute to ongoing

Qualifications

• Experience in the lifting, rigging and safety industry
• Previous customer service experience in mining or industrial sales
• Ability to work collaboratively in a team
• High level written and verbal communication skills
• Curious mindset and willingness to learn
• Proactive nature with focus on problem solving

Responsibilities

• Support client sales and showroom retail activities
• Resolve customer queries face-to-face or via phone and email
• Assist with ordering to ensure timely delivery, including overdue items
• Coordinate with internal departments to ensure customer satisfaction

Skills

Experience in lifting, rigging and安全

Customer service in mining or industr*

Team collaboration

Strong communication (written and oral

Curious mindset and willingness to学习

Proactive problem solving

Job description

Bullivants Newcastle is seeking a Customer Service Officer to support direct customer sales and service, including showroom activities while interacting with the internal and external sales teams. This role is based at the Newcastle branch, a leader in lifting, rigging and safety products for mining and industrial sectors, recently recognised as Branch of the Year.

This is a permanent, full-time position based onsite at Bullivants Newcastle, offering opportunities to contribute to ongoing