Onboarding Coordinator

Programmed; Western Australia; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

WFH flexibility

Autonomy and ownership

Small, supportive team

Job summary

Programmed is seeking an Onboarding Coordinator in Burswood, WA, to own the onboarding and mobilisation of new starters from contract acceptance to on-site readiness. You’ll operate in a fast-paced, high-volume environment within a small, collaborative team and have autonomy to manage your workload.

With standard hours and some WFH flexibility, this role suits FIFO mobilisation experience. You’ll coordinate with recruitment, clients and internal teams to keep candidates on track and compliant.

Qualifications

• 2+ years' experience in onboarding, mobilisation or a similar role.
• FIFO mobilisation experience is essential.
• Experience managing high-volume onboarding processes.
• Strong organisational skills and attention to detail.

Responsibilities

• Take ownership of candidates from contract acceptance through to mobilisation.
• Coordinate and monitor onboarding requirements and keep candidates on track.
• Issue and monitor site inductions and ensure completion.
• Follow up outstanding actions and resolve delays or issues.
• Maintain accurate candidate records in PageUp.
• Work with client systems (INX) to manage mobilisation requirements.
• Coordinate with candidates, clients and internal stakeholders.
• Provide regular updates and keep stakeholders informed.
• Identify mobilisation issues early and take initiative to resolve them.
• Ensure candidates are compliant and ready to mobilise before start.
• Support the wider team with onboarding and mobilisation activities.

Skills

2+ years experience onboarding

FIFO mobilisation experience

High-volume onboarding

Organised

Stakeholder engagement

Communication skills

Tools

INX

PageUp / ATS

Job description

Onboarding Coordinator | Burswood | Permanent Full-Time

Own the mobilisation process. Keep people moving. Join a trusted team where you’ll have the autonomy to get the job done.

We’re looking for an experienced Onboarding Coordinator to join our team in Burswood on a permanent, full-time basis.

Working as part of a small and collaborative team, you’ll take ownership of the onboarding and mobilisation process for new starters from the point they sign their contract through to being ready to commence on site.

This is a fast-paced, high-volume environment where you could be managing a high volume of candidates with tight deadlines. You’ll need to be highly organised, comfortable working to deadlines and confident taking ownership of your workload.

With standard office hours and some flexibility to work from home, this is an opportunity to bring your FIFO mobilisation experience into a professional office-based environment without losing the pace and variety of the industry.

The Role

Reporting directly to the Resourcing Lead, you’ll work alongside the recruitment team and other Onboarding Coordinators to ensure new starters progress smoothly through the mobilisation process.

Your responsibilities will include:

• Taking ownership of candidates from contract acceptance through to mobilisation
• Coordinating and monitoring onboarding requirements and ensuring candidates remain on track
• Issuing and monitoring site inductions and ensuring all requirements are completed
• Following up outstanding actions and proactively addressing delays or issues
• Maintaining accurate and up-to-date candidate records in PageUp
• Working with client systems, including INX, to manage mobilisation requirements
• Coordinating with candidates, clients and internal stakeholders throughout the process
• Providing regular updates and ensuring stakeholders are kept informed
• Identifying potential mobilisation issues early and taking initiative to resolve them
• Ensuring candidates are fully compliant and ready to mobilise before their scheduled commencement
• Supporting the wider team with onboarding and mobilisation activities as required

About You

You’ll be an experienced onboarding or mobilisation professional who understands what it takes to get FIFO employees from contract acceptance to site.

To be successful, you’ll have:

• 2+ years' experience in onboarding, mobilisation or a similar role
• Previous FIFO mobilisation experience (Essential)
• Experience managing high-volume onboarding processes
• Strong organisational skills and excellent attention to detail
• The ability to manage multiple priorities and deadlines simultaneously
• Strong stakeholder engagement and communication skills
• Confidence communicating with candidates, clients and internal teams
• A proactive approach to problem-solving, with the ability to take ownership rather than wait to be directed
• Experience with INX (Highly desirable)
• Experience with PageUp or another ATS/onboarding system (Desirable)
• Previous recruitment experience is advantageous but not essential
• A genuine team-first approach and the ability to work independently
• Long-term Australian working rights

What’s On Offer

• Permanent, full-time position
• Burswood office location
• Monday to Friday, standard office hours
• Flexible working arrangements, including some WFH flexibility
• Competitive salary based on experience
• Opportunity to join a small, supportive team with a high level of trust and autonomy
• A role where you can take ownership of your work and make a genuine impact on the mobilisation process

If you have solid FIFO mobilisation experience and are looking for a role where you can take ownership, work autonomously and be trusted to deliver, we’d love to hear from you.