On-Floor Loss Prevention Specialist

The TJX Companies, Inc.; Brisbane; Presencial; AUD 50.000 - 70.000; Jornada completa

Descripción de la vacante

TJX Australia is seeking a Loss Prevention Associate to safeguard store assets across our network. The role focuses on minimising theft, fraud and inventory shrink through proactive on-floor presence and customer service, aligned with TJX policies.

You will work with Store Management to de-escalate incidents and support investigations, applying training and corporate policies in daily operations. Strong communication and security experience are essential.

Formación

• Experience in security or loss prevention within a customer-focused environment.
• Ability to de-escalate risk and handle challenging situations with customers and associates.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office; willingness to learn new systems.
• Security Licence and/or ability to obtain one (depending on state).

Responsabilidades

• Deterrence of theft and fraud through proactive on-floor presence.
• De-escalate customer and person of interest incidents.
• Maintain incident reports and input data into the reporting system.
• Support investigations and communicate findings to line managers.
• Adhere to TJX Australia policies and participate in training.

Conocimientos

Loss Prevention

Customer Service

Communication

Security Awareness

Microsoft Office

Herramientas

MS Office

Descripción del empleo

TJX Australia is seeking a Loss Prevention Associate to safeguard store assets across our network. The role focuses on minimising theft, fraud and inventory shrink through proactive on-floor presence and customer service, aligned with TJX policies.

You will work with Store Management to de-escalate incidents and support investigations, applying training and corporate policies in daily operations. Strong communication and security experience are essential.