Full-Time In-Store Loss Prevention & Customer Service Lead

Dormont Manufacturing Co; Australia; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Annual leave

Personal leave

Penalty rates for evenings and weekends

Job summary

TJX Australia is seeking a Loss Prevention Customer Service Associate to uphold a safe shopping experience. Your presence and engagement with customers will deter theft while assisting with store operations.

The role involves providing high-quality customer service, monitoring store activity, and collaborating with the Loss Prevention team. A background in retail or security is beneficial. This full-time position offers a competitive salary and benefits.

Qualifications

• Strong customer service and communication skills are essential.
• High level of integrity, reliability, and attention to detail is required.
• Previous retail or security experience is preferred.

Responsibilities

• Deliver professional and friendly customer service.
• Act as a visible deterrent to theft through strong customer engagement.
• Monitor store entry and exit points and report incidents.

Skills

Customer service

Communication skills

Attention to detail

Ability to make sound decisions

Job description

TJX Australia is seeking a Loss Prevention Customer Service Associate to uphold a safe shopping experience. Your presence and engagement with customers will deter theft while assisting with store operations.

The role involves providing high-quality customer service, monitoring store activity, and collaborating with the Loss Prevention team. A background in retail or security is beneficial. This full-time position offers a competitive salary and benefits.