On-Floor Assistant Manager — Dynamic Pub & Gaming Lead

endeavour group careers; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & brands

Discounts at Woolworths/BIG W

Wellbeing support & EAP

Job summary

The Gap Tavern is seeking an hands-on Assistant Manager to lead on-floor operations, mentor a dynamic hospitality team and partner with venue leaders to deliver an exceptional guest experience. This role involves active supervision across bar, bistro and gaming areas and requires physical tasks as part of daily duties.

Applicants should have prior hospitality supervisory experience and current RSA/RSG, RMLV and Approved Managers Licence, enabling them to manage shifts with energy and

Qualifications

• Hospitality management experience.
• Current RSA/RSG, RMLV and Approved Managers Licence (state requirements).
• Ability to supervise and mentor a team across floor operations.

Responsibilities

• Assist Publican to run busy shifts smoothly and safely.
• Lead floor team to deliver high-energy service during busy periods.
• Mentor and develop hospitality crew across bar, bistro and gaming areas.
• Coordinate cross-department operations to ensure a seamless guest experience.
• Handle hiccups quickly to maintain a positive vibe and guest satisfaction.

Skills

People management

Customer service

Team leadership

Shift supervision

Communication

Job description

If you are a hands-on manager who thrives in the center of the action, The Gap Tavern offers a dynamic, scenic stage for your leadership skills. From busy weekend family dining on the bistro deck and live sports trade to high-touch service in our gaming room, no two days here are ever the same.

You won't be working in isolation, our management structure relies on a collaborative group of Assistant Managers working together on the floor. You’ll partner directly with fellow venue leaders to run peak shifts, mentor our energetic hospitality crew, coordinate cross-departmental operations, and deliver an outstanding experience for our regular locals and community.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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