Hands-On Assistant Manager - Dynamic Pub & Gaming Floor

endeavour group careers; Brisbane; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Exclusive discount card

Wellbeing support program

Résumé du poste

The Endeavour Group's Sunnybank Hotel is seeking an Assistant Manager who thrives on a hands-on, fast-paced floor role. You’ll lead, coach and coordinate a dynamic hospitality team during peak periods, ensuring guest satisfaction and safety across bar, dining and gaming spaces.

You’ll bring frontline leadership experience, a current RSA/RSG, RMLV and Approved Managers Licence, and a passion for mentoring staff to deliver outstanding service and a great guest experience every shift.

Qualifications

• Hands-on supervisory experience across front-of-house and back-of-house teams.
• State requirements: RSA/RSG, RMLV and Approved Managers Licence are mandatory.

Responsabilités

• Get to know locals and build rapport with the community.
• Support the Publican to keep the pub running smoothly and safely.
• Lead a team during peak shifts and mentor junior staff.
• Handle hiccups before they turn into headaches.
• Deliver energy, service, and smiles on every shift.

Connaissances

People leadership

Hospitality operations

Shift coordination

Customer service

Manual handling

Description du poste

Assistant Manager | Sunnybank Hotel

If you are a hands-on manager who thrives in the center of the action, the Sunnybank Hotel offers a dynamic, high-tempo stage for your leadership skills. From busy weekend family dining and major live sports broadcasts to steady retail trade and a buzzing gaming lounge, no two days here are ever the same.

You won't be working in isolation, our management structure relies on a collaborative group of Assistant Managers working together on the floor. You’ll partner directly with fellow venue leaders to run peak shifts, mentor our energetic hospitality team, coordinate cross-departmental operations, and deliver an outstanding experience for our regular guests and visitors alike.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.