Officer Venue Support (Casual Pool)

Council Jobs; Gympie Regional; On-site; AUD 48,000 - 69,000; Part time

Benefits offered by this job

Flexible casual work hours

Health & wellness programs

Fitness Passport: local gyms for you &

Generous superannuation up to 15%

Employee assistance program

Job summary

Council Jobs in Gympie Regional Council is seeking an experienced casual Venue Support staff member to assist with front-of-house, technical and venue setup for events. The role is casual with a competitive hourly rate of $42.65, 25% loading and up to 15% superannuation, plus a range of benefits.

Engagement is casual with opportunities to work across multiple venues, handling set-up, customer service and event operations in a dynamic council environment.

Qualifications

• Demonstrated experience delivering direct service and support to clients for functions or events.
• Experience working in a small team and achieving targets.
• Strong written and verbal communication skills.
• Experience in supporting a venue management environment.
• Ability to physically arrange rooms and move tables/chairs in line with safety policies.
• Current Queensland C Class driver’s licence.
• RSAC certification.
• Provide high quality support services for events and functions.
• Liaise with hirers on event setup and site access.
• Deliver hirer inductions when required.
• Ensure spaces are setup and ready for bookings, including furniture and tech.
• Perform basic administration tasks and use venue systems.
• Set up and operate audio/visual equipment within capability.
• Ensure safety compliance and incident reporting.
• Assist with bar service and first aid when needed.

Responsibilities

• Ensure venues and event spaces are well-presented and set up for functions and events.
• Provide technical, front-of-house and other support as directed to convey a professional image.
• Coordinate with hirers, staff and visitors to meet booking requirements.
• Liaise with users on event day to confirm setup and access.
• Set up and operate equipment (audio, lighting, staging, AV).
• Assist with catering, signage and other duties as required.
• Complete incident forms and other admin tasks to ensure smooth operations.
• Maintain venue safety and security, including end-of-day closure and emergency procedures.
• Support bar service and provide first aid within qualification.

Skills

Customer service for events

Team collaboration

Venue management experience

Basic administration

Technical equipment setup

Safety and evacuation awareness

Driver's license (C Class)

Responsible Service of Alcohol

Event coordination

On-site event support

Tools

Artifax

Vend

Microsoft Teams

Job description

• A varied and challenging role, you will be responsible for providing technical, front of house and other event and venue support as directed on a casual basis.
• Competitive casual hourly rate at $42.65 per hour, plus 25% casual loading and up to 15% superannuation
• Great range of additional benefits, including health & wellness programs.

About the Region

Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast. Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm. Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history. Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally.

For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.

Officer Venue Support (Casual Pool)

Remuneration: Competitive casual hourly rate at $42.65, plus 25% casual loading per hour, plus up to 15% superannuation

Closing Date: Sunday 29th November 2026 at 11.00pm AEST or until positions are filled.

No late applications will be accepted. Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered.

What we are looking for:

This multi-skilled role will ensure that venues and event spaces are well-presented and set up appropriately for functions and events, providing technical, front of house and other event and venue support as directed, in order to convey a positive and professional image to staff, hirers and visitors to Council functions and facilities. You will be engaged as a casual employee.

• Demonstrated experience in the delivery of direct service and support to clients for functions or events, with a solution focused approach to customer interactions.
• Demonstrated experience working within a small team environment contributing positively to team targets/goals as well as working efficiently and effectively autonomously.
• Demonstrated well developed written and verbal communication skills in order to communicate effectively with people across Council and the community.
• Experience in supporting a venue management environment.
• Demonstrated experience and ability to physically set up rooms including moving tables and chairs in accordance with all Work Health and Safety policies and procedures.
• Queensland ‘C’ Class driver’s licence that is current and maintained.
• Responsible Service of Alcohol
• Provide high quality support services for the smooth operation of events, community activities and functions in council venues.
• Provide high quality customer service to hirers, visitors and internal stakeholders.
• Liaise with users, hirers and potential hirers on the day of the event to confirm setup requirements and assist with site access
• Deliver Hirer Inductions as required.
• Ensure all venues and common areas required for the booking are clean and presentable, and prepared for public use.
• Ensure that spaces are set and ready for functions, including correct table and chair configurations, technical equipment in working order, catering requirements met and other specifications for the booking.
• Physically move and arrange furniture and equipment as required.
• Provide event support including signage, arrangement and delivery of catering and other duties as directed.
• Carry out basic administration tasks required for the smooth operation of venue services and functions including reporting, catering, generating function forms, completing incident forms etc.
• Use venue systems effectively including Artifax, Vend, and Microsoft Teams to carry out administration tasks.
• Set up and provide basic operation of technical equipment for functions and events working to procedures, and following existing plans, including audio, lighting, staging, and audio-visual equipment, within the skills and experience of the officer.
• Ensure the hirer’s use of the venue complies with Council’s workplace health and safety requirements.
• Assist with vehicle management in designated parking areas as required for large events.
• Ensure that the venue is secured at the end of the day/function.
• Act as Warden in the event of a fire or emergency in the venue and ensure the safe evacuation of hirers and the public if required.
• Be aware of the emergency management procedures and be able to implement them in an emergency in the absence of other staff.
• Advise the Senior Officer – Venues Supervisor or Shift Lead if hirers or users have failed to adequately clean up after an event, not met the requirements of the hiring conditions or caused damage to the facility or surrounds. Ensure that all keys are returned as per hiring procedures after an event and inspect the venue to ensure that the facility is left neat and clean.
• Advise the Senior Officer – Venues Services or Shift Lead immediately of required repairs and maintenance. Advise the Senior Officer – Venues Supervisor or Shift Lead immediately of relevant safety and security matters.
• Assist with bar service, as required.
• Provide first aid within the qualifications and experience of the officer.
• Provide guidance and assist in the provision of on-the-job training.
• Other duties within the scope of the role.

PositionDescription

For a full position descriptioncontaining essential and desirablecriteria, pleas

Who to Contact

For information regarding the requirements of this role, please contact Council's Coordinator Arts & Culture, Carly O'Neill on 07 5481 0*** email ************@gympie.qld.gov.au

For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0*** or email *********@gympie.qld.gov.au

What we offer?

• flexible casual work hours
• Access to employee health and well-being programs
• Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
• Generous superannuation scheme of up to 15 per cent
• Employee assistance program offering free confidential counselling services for employees and their families.

Our Values

• Accountability
• Communication
• Customer Service Focused
• Integrity
• Teamwork and Collaboration

Our Process

Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medicaland national police.

Gympie Regional Council is proud to be an Equal Opportunity Employer, and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.