Office & Operations Coordinator

VicWest Roofing; Ballarat; On-site; AUD 75,000 - 110,000; Full time

Job summary

VicWest Roofing in Ballarat is seeking an Office & Operations Coordinator to oversee day-to-day office and roofing operations in a fast-paced environment.

You will coordinate contractors, schedule jobs, organise materials, handle invoices and ensure smooth operations while communicating with customers and suppliers.

The role is a permanent, full-time position with a salary of $75,000–$110,000 plus super, depending on experience; immediate start.

Qualifications

• Highly organised with ability to juggle multiple tasks.
• Confident communication with contractors, suppliers and customers.
• Experience in administration, scheduling or coordination roles.

Responsibilities

• Schedule and coordinate roofing contractors and crews.
• Organise material deliveries to jobsites.
• Book and coordinate jobs and updates.
• Communicate with contractors, suppliers and customers.
• Manage day‑to‑day office administration.
• Process invoices and assist with accounts.
• Follow up outstanding paperwork and documentation.
• Answer phones and emails.
• Update job schedules and internal systems.
• Support directors with general administration.

Skills

Organised multitasking

Contractor communication

Administration & scheduling

Proactive problem solving

Office systems & computer skills

Job description

Vicwest Roofing is a growing roofing company servicing Ballarat, Geelong and surrounding areas.

We are looking for an organised, switched-on and reliable Office & Operations Coordinator to join our team and take responsibility for the day-to-day coordination of our office and roofing operations.

This is a fast-paced role where no two days are exactly the same.

You’ll be the person helping keep our contractors, jobs, materials and customers organised and making sure the day-to-day operation runs smoothly.

What you’ll be doing

• Scheduling and coordinating roofing contractors and crews
• Organising material deliveries to jobsites
• Booking and coordinating jobs
• Communicating with contractors, suppliers and customers
• Managing the day-to-day office administration
• Processing invoices and assisting with accounts
• Following up outstanding paperwork and documentation
• Answering phones and emails
• Updating job schedules and internal systems
• Helping coordinate the day-to-day workflow of the business
• Supporting the directors with general administration and organisation

What we’re looking for

We’re looking for someone who is:

• Highly organised and able to juggle multiple tasks
• Confident speaking with contractors, suppliers and customers
• Proactive — someone who sees what needs to be done and gets it done
• Comfortable working in a fast-paced environment
• Reliable and accountable
• Confident using computers and office systems
• Experienced in administration, scheduling, coordination or a similar role
• Able to work independently and take ownership of their responsibilities

Experience in construction, roofing, building or a trade-related business would be highly regarded, but is not essential.

The most important thing is that you’re organised, switched-on and able to keep things moving.

Vicwest Roofing is an established and growing business with a great team and plenty of variety in the role.

You’ll have a genuine opportunity to become an important part of the business and have a direct impact on how smoothly our operations run.

This isn’t a role where you’ll be stuck doing the same thing every day — you’ll be involved in the day-to-day running of a busy construction business.

The role

Position: Office & Operations Coordinator
Location: Ballarat
Employment: Full-time, permanent
Salary: $75,000–$110,000 + super, depending on experience
Start: Immediate

If you’re an organised person who enjoys being busy, taking responsibility and getting things done, we’d love to hear from you.