Office Operations Associate

United States Digital Space LLC; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Mentor and buddy program

Stock equity (RSUs)

Employee stock purchase plan (ESPP)

Job summary

Datadog in Sydney is seeking an Office Operations Associate to join our Operations team. You will help keep employees safe, happy and productive by managing in-office needs, events, and supplies, while partnering with leadership to ensure smooth scale in a dynamic environment.

The role requires being in-office 5 days a week, with responsibilities ranging from visitor reception to coordinating office moves and vendor relationships.

Qualifications

• Minimum of 2-3 years relevant experience in a rapidly growing, fast paced company.
• In-office 5 days a week in Sydney.
• Excellent time management and multitasking skills.
• Clear and concise written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to build relationships with coworkers, vendors, and stakeholders.

Responsibilities

• Welcomes visitors and supports employees in the office.
• Serve as the primary in-office contact for needs, creating a friendly, professional environment.
• Lead daily floor walkthroughs; identify and resolve operational issues.
• Maintain relationships with coworking vendors, building management, and partners.
• Work with Security to implement safety protocols.
• Handle service tickets with prioritization and follow-through.
• Manage office pantry supplies and restocking to meet standards.
• Organize monthly and ad-hoc employee events.
• Coordinate with regional teams for consistent workplace processes.
• Assist with office moves, build-outs, and openings as needed.

Skills

People skills

Time management

Multitasking

Initiative

Communication

Calm under pressure

Attention to detail

Organized

Spreadsheet skills

Problem solving

Team collaboration

Job description

At the company, Office Operations run the day-to-day operations for the company and help to keep our employees safe, happy and productive, which means every day is different. Office Operations work closely with leadership and employees to ensure that the company keeps scaling smoothly and remains a great place to work.

the company is looking for an Office Operations Associate to join our Operations team in Sydney to help us with a range of responsibilities to support our rapidly-growing office. You’ll help keep our employees safe, happy and productive, which could mean ensuring we’re not running out of espresso beans and pretzels, planning an event for 80 people, or hosting a 50 guest meetup into our Sydney office - every day will be different.

*At the company, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This position requires being in-office 5 days a week.*

What You’ll Do

• Act as the face of the company by welcoming visitors and supporting employees in the office.

• Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment

• Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality

• Cultivate and maintain positive working relationships with coworking vendors/building management & vendor partners

• Partner with the Security team to ensure the implementation of all safety protocols

• Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through

• Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our the company standard for quality and consistency

• Maintain inventory of office supplies and ensure timely restocking to support daily operations

• Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis

• Work closely with regional teammates to maintain smooth office operations and ensure consistency across all workplace processes

• Where required, work alongside various Operations teams to assist with office moves, build-outs and openings

Who You Are

• A true people person, with an empathetic and friendly demeanour

• Fast learner who enjoys solving problems and improving processes

• Possess excellent time management and multitasking skills

• Takes initiative on all projects

• Be even-tempered and able to remain calm under pressure

• Have unending patience and thrive on getting things done

• Be organized, have an acute attention to detail, and take pride in the appearance of the office

• Able to bring structure to chaos

• Be organized and have an acute attention to detail

• Able to communicate clearly and concisely, both verbally and in writing

• Possess good spreadsheet skills

• Bring creativity and fresh ideas that help contribute to the culture at the company

• Minimum of 2-3 years relevant experience in a rapidly growing, fast paced company

Benefits and Growth

• Best-in-breed onboarding

• Generous global benefits

• Intra-departmental mentor and buddy program for in-house networking

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

*Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with the company.*

About the company:

the company is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, the company enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and the company Learning Center.

Equal Opportunity at the company:

the company is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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