Office Operations Associate

Datadog; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Mentor and buddy program

New hire stock equity

Employee stock purchase plan

Job summary

Datadog is seeking an Office Operations Associate in Sydney to support a busy, growing office. You will welcome visitors, assist employees, and manage in-office needs with a proactive, service-oriented approach.

The role requires being in office five days a week and building strong relationships with vendors and building management. You’ll own daily operations, coordinate safety protocols with Security, stock the pantry, and organize monthly events to boost culture.

Qualifications

• Minimum 2–3 years relevant experience in a rapidly growing, fast-paced company.
• Empathetic and friendly demeanour with strong interpersonal skills.
• Excellent time management and multitasking abilities.

Responsibilities

• Greet visitors and support employees in the office.
• Be primary in-office contact for all needs, creating a welcoming environment.
• Lead daily floor walkthroughs and resolve operational issues to maintain cleanliness, safety, and functionality.
• Maintain relationships with coworking vendors, building management, and partners.
• Coordinate with Security to ensure safety protocols are followed.
• Handle service tickets with timely updates and prioritization.
• Manage office supplies and pantry stock to meet Datadog standards.
• Organize engaging employee events monthly and ad hoc.
• Collaborate with regional teams to ensure consistent workplace processes.
• Assist with office moves, build-outs and openings when needed.

Skills

People person

Time management

Problem solving

Communication

Spreadsheet skills

Creativity

Job description

At Datadog, Office Operations run the day-to-day operations for Datadog and help to keep our employees safe, happy and productive, which means every day is different. Office Operations work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work.

Datadog is looking for an Office Operations Associate to join our Operations team in Sydney to help us with a range of responsibilities to support our rapidly-growing office. You’ll help keep our employees safe, happy and productive, which could mean ensuring we’re not running out of espresso beans and pretzels, planning an event for 80 people, or hosting a 50 guest meetup into our Sydney office - every day will be different.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This position requires being in-office 5 days a week.

What You’ll Do

• Act as the face of Datadog by welcoming visitors and supporting employees in the office.
• Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
• Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
• Cultivate and maintain positive working relationships with coworking vendors/building management & vendor partners
• Partner with the Security team to ensure the implementation of all safety protocols
• Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
• Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency
• Maintain inventory of office supplies and ensure timely restocking to support daily operations
• Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
• Work closely with regional teammates to maintain smooth office operations and ensure consistency across all workplace processes
• Where required, work alongside various Operations teams to assist with office moves, build-outs and openings

Who You Are

• A true people person, with an empathetic and friendly demeanour
• Fast learner who enjoys solving problems and improving processes
• Possess excellent time management and multitasking skills
• Takes initiative on all projects
• Be even-tempered and able to remain calm under pressure
• Have unending patience and thrive on getting things done
• Be organized, have an acute attention to detail, and take pride in the appearance of the office
• Able to bring structure to chaos
• Be organized and have an acute attention to detail
• Able to communicate clearly and concisely, both verbally and in writing
• Possess good spreadsheet skills
• Bring creativity and fresh ideas that help contribute to the culture at Datadog
• Minimum of 2-3 years relevant experience in a rapidly growing, fast paced company

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay.

Benefits and Growth

• Best-in-breed onboarding
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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