Office Manager - Sydney

Lockton; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Mentoring program

Private health insurance

Annual flu vaccination

Salary continuance insurance

Extra paid Summer and Winter Days

Parental leave

Volunteer leave

Confidential coaching and counselling

Associate Resource Groups (Wellness, D

Job summary

Lockton Sydney Head Office seeks an Office Manager to be the heartbeat of the workplace, owning day-to-day operations and leading internal events. You’ll greet visitors, manage facilities, and support senior teams with administrative tasks, while shaping a welcoming and professional office culture.

You will coordinate internal events, maintain office spaces, and troubleshoot common IT/AV issues, contributing to a smooth, efficient environment in a fast-paced setting.

Qualifications

• Experience with front of house operations and visitor management.
• Strong IT skills and ability to troubleshoot AV equipment.
• Proficiency in Microsoft Office; Microsoft 365 is a bonus.
• Ability to manage events and internal social calendar.
• Excellent attention to detail and presentation.
• Strong relationship-building with guests, colleagues, and partners.

Responsibilities

• Greet visitors and manage communications.
• Oversee office operations, housekeeping, and supplies.
• Facilities management: courier/mail, meeting rooms, AV.
• Provide admin support to senior management.
• Plan and execute internal events and team lunches.
• Own office culture and social calendar.
• Hands-on problem solver for day-to-day issues.

Skills

Organisational skills

Customer service

IT skills

Microsoft Office

Event coordination

Problem solving

Tools

AV equipment

Microsoft 365

Job description

Permanent Full-Time | Monday to Friday | Sydney CBD

• Lead the charge in office operations, events, and culture
• Join the world’s largest privately owned insurance broker

Are you a proactive, hands-on all-rounder who thrives in a fast-paced environment? Do you love being the go-to person who keeps everything running smoothly while creating a welcoming and professional atmosphere? Lockton is looking for an Office Manager to be the heartbeat of our Sydney Head Office.

This is a unique opportunity to take ownership of our custom-designed office space, manage day-to-day operations, and lead our internal events and social calendar. You’ll be the first face people see when they walk through the door and the person who ensures everything behind the scenes runs like clockwork.

What You’ll Be Doing

• Front of House Excellence: Greet visitors, answer calls, and ensure every interaction reflects Lockton’s professionalism and warmth.
• Office Operations: Oversee the smooth running of the office, including housekeeping, equipment maintenance, and supply management.
• Facilities Management: Handle courier/mail services, manage meeting rooms and AV setups, and ensure all spaces are tidy and functional.
• Administrative Support: Assist senior management and teams with ad hoc tasks, purchasing, and expense reconciliation.
• Event Coordination: Plan and execute internal events, celebrations, staff lunches, and team-building activities.
• Culture Champion: Own the office social calendar and bring energy and creativity to our workplace culture.
• Hands-On Problem Solver: Be ready to roll up your sleeves - whether it’s unpacking deliveries, fixing a jammed printer, or setting up for a team lunch.

About You

• You’re organised, efficient, and thrive on juggling multiple priorities.
• You have a professional, approachable manner and love creating a welcoming environment.
• You’re not afraid to get your hands dirty and take initiative to get things done.
• You’re confident working independently and enjoy being the go-to person in the office.
• You bring creativity and enthusiasm to events and team engagement.

What You’ll Need to Succeed

• Sharp attention to detail, especially when it comes to spelling, grammar, and presentation.
• Solid IT skills, with confidence using AV equipment and troubleshooting tech when needed.
• Strong working knowledge of Microsoft Office; experience with Microsoft 365 is a bonus.
• A natural ability to build and maintain positive, professional relationships—whether with guests, colleagues, or external partners.

What We Offer

• A genuine commitment to your growth, with training opportunities at every level and access to our 10-week mentoring program.
• Discounted corporate private health insurance and a complimentary annual flu vaccination.
• Salary Continuance Insurance to support you and your family in case of illness or injury.
• Extra paid Summer and Winter Days to focus on your wellbeing.
• Competitive salary packages, plus reward and recognition programs to celebrate your wins.
• Paid parental leave and volunteer leave to support what matters most to you.
• Opportunities to give back through community initiatives and volunteering.
• Access to confidential coaching and counselling via our Employee Assistance Program.
• The chance to get involved in initiatives led by our Associate Resource Groups - covering Wellness, Diversity, Equity & Inclusion, Ignite (professional development), and CSR.

About Lockton

Since our foundation in 1966, Lockton has grown to become the world’s largest privately owned insurance broker. As a privately-owned business with an entrepreneurial spirit, we trust associates to be the driver of decisions and influence what direction the business is heading. The Lockton company structure has produced a unique culture where we empower our Associates to take advantage of industry-first marketing technology and own their career path working with top-tier mentors and some of the best and brightest minds in the insurance industry. With a 98% client retention rate in Australia and leading expertise across insurance and risk management, we now have over 300 staff across the country.

We don’t sell insurance. Lockton is filled with risk and insurance advisors who act as consultants who play an active role in removing risk from organisations so they can drive profitability over the long-term and become more resilient, whether that’s through strategic intervention or purchasing insurance to transfer risk.

To learn more about Lockton please visit: global.lockton.com

Lockton is committed to equal opportunity employment. We value diverse perspectives and contributions from all our associates. We strongly encourage applications from individuals of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, individuals with disabilities, women, and those from culturally or linguistically diverse backgrounds.

We continuously seek to enhance our recruitment process and appreciate your feedback. If you have any suggestions or ideas to make our recruitment process more accessible and user-friendly, please email [e-mail].

We do not accept speculative CVs from recruitment agencies and will not be liable for any fees associated with unsolicited submissions.