Office Manager

Parliament of Australia; Western Australia; On-site; AUD 91,000 - 103,000; Full time

Job summary

Parliament of Australia is seeking an organized Office Manager to coordinate daily admin, support HR processes and maintain records. The role combines reception duties with staff onboarding, travel and leave administration, and information management.

Reporting to the Deputy Chief of Staff, the position has no direct reports. Experience in confidentiality and independent work within set procedures is required. Salary ranges negotiable and includes superannuation.

Qualifications

• Experience in office administration or a comparable role.
• Strong organisational skills with ability to manage competing priorities.
• Clear written and verbal communication and professional client handling.
• Attention to detail in records, correspondence and requests.
• Discretion and respect for confidentiality; ability to work independently.

Responsibilities

• Office administration and coordination: greet visitors, handle inquiries, manage routine correspondence.
• HR administration: process leave, travel, expenses within approved procedures.
• Onboarding and offboarding: coordinate orientation and access, maintain records.
• Records and information management: keep electronic filing secure and well organized.

Skills

Office administration

Organisational skills

MS Office

Records management

HR administration

Staff onboarding

Travel coordination

Confidentiality

Communication

Tools

Microsoft Office

Job description

Looking for a fresh start in the new year? Bring your organisational skills and enthusiasm to a role where you can help keep our office running smoothly.

Enjoy putting your organisational skills to work and supporting a busy team? We’re looking for an organised, proactive Office Manager to coordinate day-to-day office administration, support HR processes and keep our records and information systems running smoothly.

In this hands‑on role, you’ll combine reception and office coordination with staff onboarding, travel and leave administration, and records management.

If you enjoy keeping things organised, supporting colleagues and making administrative processes clear and consistent—and are comfortable handling confidential information, we’d love to hear from you.

Reporting to the Deputy Chief of Staff, you will work independently within agreed procedures and delegated authority. The position has no direct reports or line-management responsibilities.

Key responsibilities

Office administration and coordination

• Welcome visitors, answer telephone enquiries and coordinate routine correspondence and follow‑up.
• Maintain office supplies, equipment registers and ICT requirements, liaising with service providers to resolve issues.
• Coordinate building maintenance, meeting invitations, catering and office events.
• Prepare mailouts, mail merges and distribution lists.
• Support workplace health and safety arrangements and provide administrative assistance to senior staff.

HR administration and staff support

• Check and process staff leave, travel allowance and expense requests within approved procedures and delegated authority.
• Coordinate travel bookings and maintain shared calendars and administrative registers.
• Maintain confidential staff contact information, key registers and approved security access records.
• Refer sensitive matters, exceptions and requests requiring management decisions to the Deputy Chief of Staff.

Onboarding and offboarding

• Prepare employment documentation using approved terms for management review.
• Coordinate new staff orientation and deliver administrative induction.
• Arrange approved equipment and system access in consultation with ICT providers.
• Coordinate equipment returns, records handovers and authorised access removal when staff leave.

Records and information management

• Maintain accurate, accessible and secure electronic records and filing systems.
• Review shared‑drive structures and recommend improvements to folder organisation, naming conventions and filing practices.
• Implement approved recordkeeping and archiving arrangements.
• Provide practical guidance to staff on filing procedures and protect confidential information.

About you

We’d love to hear from you if you bring:

• Experience in office administration, office coordination or a comparable role.
• Strong organisational skills and the ability to manage competing administrative priorities.
• Clear written and verbal communication and a professional approach to visitors and enquiries.
• Attention to detail when maintaining records, preparing correspondence and processing requests.
• Sound judgement, discretion and respect for confidentiality.
• Confidence using Microsoft Office applications and electronic filing systems.
• The ability to work independently within agreed limits, recognise when approval is required and escal ...
• A practical, collaborative approach to supporting colleagues and improving administrative systems.

Experience in HR administration, onboarding and offboarding, travel coordination or records management would be advantageous.

An understanding of Australia’s political and government systems would also be welcomed but is not essential.

Employment conditions

The position is offered under the Members of Parliament (Staff) Act 1984 and conditions are outlined in the Commonwealth Members of Parliament Staff Enterprise Agreement 2024‑27 which include:

• A commencing salary between $91,158 and $102,681 will be negotiated depending on experience and relevant skills.
• An additional optional allowance may be considered in recognition of, and as compensation for, reasonable additional hours of work.
• An employer superannuation contribution of 15.4% will be payable.

Applicants should note the following

• An initial probationary period of three months may apply and may be subject to extension.
• The successful applicant may be required to undergo a National Police History Check.
• Staff may be subject to automatic cessation triggers in accordance with Section 14 of the MOP(S) Act.
• The successful applicant will be required to comply with their obligations under the Behaviour Codes and Standards.