Office Manager

MJD Recruitment; Melbourne; Hybrid; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Hybrid work arrangement

Clear progression into management

Job summary

MJD Recruitment partners with a well-regarded Melbourne law firm to recruit an Office Manager who will lead the Melbourne Practice Support team. This hands-on leadership role is ideal for an experienced Legal Assistant or Practice Support professional with supervisory experience and a track record of owning a team and an office.

You will oversee day-to-day operations, manage space and facilities, partner with Business Services and Practice Groups, and drive a seamless front-of-house experience

Qualifications

• Five or more years in office management or legal practice support.
• Prior supervisory or team leadership experience.
• A service‑first mindset with strong communication and organisation.

Responsibilities

• Lead and develop the Practice Support team, including performance management and workflow.
• Act as primary contact for office operational matters (building, security, parking, tenancy).
• Manage space allocation across offices, desks, and storage.
• Support workforce planning, overtime and staffing costs; review supplier spend.
• Oversee office equipment and external providers; coordinate events.

Skills

Office management

Supervisory experience

Stakeholder management

Microsoft 365

Tools

Microsoft 365

Job description

A well-regarded law firm is looking for an Office Manager to lead its Melbourne Practice Support team. This is a hands‑on leadership role, well suited to an experienced Legal Assistant or Practice Support professional who has supervised others and is ready to take on full accountability for a team and an office.

A well-regarded law firm is looking for an Office Manager to lead its Melbourne Practice Support team. This is a hands‑on leadership role, well suited to an experienced Legal Assistant or Practice Support professional who has supervised others and is ready to take on full accountability for a team and an office.

The role

Reporting to senior Practice Support leadership, you will be accountable for the day to day running of the Melbourne office. You will lead a team of Legal Assistants, Receptionists. You will also partner with Business Services and Practice Group leaders to keep local service aligned with firm-wide standards. Key responsibilities include:

• Leading, coaching and developing the Practice Support team, including performance management and workflow
• Acting as the primary contact for office operational matters, including building management, security, access, parking and tenancy
• Managing allocation of space across offices, desks, war rooms and on‑site storage
• Supporting workforce planning, overtime and staffing costs, and reviewing supplier and service expenditure
• Overseeing office equipment and services, including external providers and trades
• Supporting client events, staff functions and firm events to deliver a seamless front of house experience
• Coordinating business continuity and emergency procedures, and championing WHS across the office
• Collaborating with Practice Groups and Business Services to support firm initiatives and a connected, one firm culture

About you

• Five or more years’ experience in office management or legal practice support, ideally within a law firm or professional services environment
• Prior supervisory or team leadership experience, such as guiding, allocating work to or developing other support staff. Senior Legal Assistants looking to move into management are encouraged to apply
• A strong understanding of legal practice support workflows and the service expectations of lawyers and clients
• Excellent communication, organisation and stakeholder management skills, with sound judgement on urgency and escalation
• A service‑first mindset, with the initiative to adapt to changing priorities and a genuine interest in continuous improvement
• Strong digital literacy, including Microsoft 365, and an appetite to learn new systems
• Comfortable with the physical side of the role, including setting up and packing down meeting and event spaces, moving supplies and assisting with office relocations

What’s on offer

• Up to $120k package including super
• 38 hour week, with a minimum of four days per week in the office, 1 day work from home
• A clear career step into management, with the support of a broader Practice Support and Business Services network
• A people‑focused culture that values development and retention

Additional information

• A genuine step into management for senior Legal Assistants
• Up to $120k package including super, for a 38 hour week
• Lead Legal Assistants, Reception and Workroom staff