Office Experience & Operations Specialist

Hidden Road; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Equity

Healthcare benefits

Retirement benefits

Wellness reimbursement

Parental leave

Catered lunches

Job summary

Ripple in Sydney is seeking a Workplace Operations Specialist to oversee office operations, employee experience, and vendor relationships. You will think on your feet, manage routines, and work independently to keep the site running smoothly.

Collaborate with Global Workplace, Security, IT/AV, and Communications teams across time zones; support onboarding logistics and events; ensure health and safety compliance and a welcoming, productive environment.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 2–4 years of facilities or workplace experience.
• Excellent customer service and interpersonal skills with the ability to interact with all levels of personnel, external customers, and vendors.
• Strong attention to detail, organizational and time management skills.
• Excellent written and verbal communication skills for remote management and progress updates.
• Ability to work independently with minimal supervision and coordinate across time zones.

Responsibilities

• Office Management: front desk, guest services, deliveries, events and supply ordering.
• Employee Experience & Events: plan lunches, onboarding logistics, and meeting logistics.
• Facilities & Vendor Management: supervise maintenance, liaise with vendors and ensure SLAs.
• Collaboration & Support: coordinate with Global Workplace, Security, IT/AV, and Communications; handle escalation and flexible scheduling.

Skills

Customer service

Interpersonal skills

Attention to detail

Organizational skills

Time management

Communication skills

Independent work

Google Workspace

Slack

Jira

Education

Bachelor’s Degree or equivalent experience

Tools

Google Workspace

Slack

Jira

Job description

Ripple in Sydney is seeking a Workplace Operations Specialist to oversee office operations, employee experience, and vendor relationships. You will think on your feet, manage routines, and work independently to keep the site running smoothly.

Collaborate with Global Workplace, Security, IT/AV, and Communications teams across time zones; support onboarding logistics and events; ensure health and safety compliance and a welcoming, productive environment.