Office Assistant

Identilab Pty Ltd; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

Identilab Pty Ltd, a NATA-accredited DNA testing laboratory in Brisbane, is seeking a reliable Part-time Office Assistant (20 hours/week, 9 am–1 pm, Monday to Friday) to support daily operations. Training will be provided; no science degree required.

Responsibilities include receiving samples, preparing kits, and maintaining a tidy office. You will work in a small team, handling confidential information with care while following established procedures and safety practices.

Qualifications

• Strong organisational skills and excellent attention to detail.
• Ability to follow written procedures accurately and consistently.
• Clear, friendly and professional communication skills.

Responsibilities

• Receive, log and label samples and associated documentation accurately.
• Assemble, pack and dispatch DNA sample collection kits.
• Track sample movements and maintain storage records according to procedures.
• Dispose of retained samples and materials per retention schedules and lab procedures.
• Assist with general administration, office organisation and housekeeping.
• Maintain the confidentiality of all client and case information.
• Follow written procedures, quality requirements and workplace safety practices.
• Contribute ideas to improve efficiency and quality of service.

Skills

Organisational skills

Attention to detail

Communication skills

Computer literacy

Procedural following

Tools

Laboratory/administration software

Job description

Office Assistant

Identilab Pty Ltd | Salisbury, Brisbane QLD | Part-time | Monday to Friday, 9 am–1 pm (20 hours per week)

About Identilab and the job

Identilab is a NATA-accredited DNA testing laboratory in Brisbane specialising in parentage, kinship and identification testing. Our clients come from all walks of life and use our services for family law matters, visa and citizenship applications, or personal peace of mind.

We are seeking a reliable and organised part-time Office Assistant to join our close-knit team. You will provide administrative and practical support to help keep our daily operations running smoothly, from receiving samples and preparing collection kits to maintaining an organised office.

You don’t need a science degree or previous laboratory experience. We will provide training in our procedures. What matters most is your attention to detail, willingness to learn and ability to handle sensitive information with care.

Responsibilities of the Role

• Receive, log and label samples and associated documentation accurately.
• Assemble, pack and dispatch DNA sample collection kits.
• Track sample movements and maintain storage records in accordance with our procedures.
• Dispose of retained samples and other materials in accordance with retention schedules and laboratory procedures.
• Assist with general administration, office organisation and housekeeping.
• Maintain the confidentiality of all client and case information.
• Follow written procedures, quality requirements and workplace safety practices.
• Contribute ideas to improve the efficiency and quality of our service.

You should have:

• Strong organisational skills and excellent attention to detail.
• Good computer literacy and confidence learning new systems.
• The ability to follow written procedures accurately and consistently.
• A reliable, positive approach and a willingness to learn.
• Clear, friendly and professional communication skills.
• The ability to work independently and collaboratively within a small team.
• An understanding of the importance of confidentiality.
• Availability to work Monday to Friday, from 9 am to 1 pm.

Previous experience in administration would be an advantage.