Office Administrator - Operations

360HR Solutions & Recruitment; Wollongong City Council; On-site; AUD 55,000 - 75,000; Full time

Job summary

360HR Solutions & Recruitment is seeking an experienced Office Administrator to join a well-established electrical engineering and industrial services business in Wollongong. You will support the Operations department with IMS documentation, document control, quality assurance and WHS processes, ensuring accuracy and compliance.

The role covers document control, training coordination, incident logging and general administration, working closely with the team to maintain records, procedures and

Qualifications

• Experience supporting IMS and ISO-related documentation is highly regarded.
• Strong attention to detail and accuracy in record keeping.
• Proficient in MS Office suite and Excel; ability to learn new systems.
• Experience in administration within engineering, manufacturing, construction or industrial settings is preferred.
• Ability to prioritise competing tasks and work both independently and in a small team.

Responsibilities

• Maintain and update IMS documentation, procedures, policies and work instructions.
• Support quality assurance, WHS compliance and internal audit processes.
• Assist with corrective actions, non-conformance reporting and continuous improvement initiatives.
• Manage document control systems, registers, company records and technical documentation.
• Coordinate employee training, inductions and maintain training records.
• Record workplace incidents, near misses and relevant safety documentation.
• Provide general administrative support including job creation, purchase orders, reporting and minute-taking.
• Liaise with internal departments to ensure compliant administrative processes.

Skills

IMS docs

Document control

Quality assurance

WHS processes

Administration

Training coordination

Internal audits

MS Office

Excel

Tools

MS Office

SharePoint

Job description

An exciting opportunity for an experienced Office Administrator to join a well-established and reputable electrical engineering and industrial services business. Working within a supportive and collaborative team, you will provide administrative support across the Operations department, with a particular focus on the company's Integrated Management System (IMS), document control, quality assurance and workplace health and safety processes. This is a varied position suited to someone who enjoys working in a structured environment, takes pride in accuracy and can confidently manage competing priorities.

The Role

Working closely with the Operations team and Projects & IMS Coordinator, your responsibilities will include:

• Maintaining and updating IMS documentation, company procedures, policies and work instructions.
• Supporting quality assurance, WHS compliance and internal audit processes.
• Assisting with corrective actions, non-conformance reporting and continuous improvement initiatives.
• Managing document control systems, registers, company records and technical documentation.
• Coordinating employee training, inductions and maintaining associated records.
• Recording workplace incidents, near misses and relevant safety documentation.
• Providing general administrative support, including job creation, purchase orders, reporting, minute-taking and document preparation.
• Liaising with internal departments to ensure administrative processes and compliance requirements are maintained.

You

We are looking for a highly organised and detail-oriented administrator who enjoys variety, takes initiative and is comfortable supporting different departments within a busy operational environment.

Ideally, you will bring:

• Previous experience in administration, ideally within an engineering, manufacturing, construction or industrial environment.
• Experience with document control, compliance administration, quality assurance or WHS processes.
• Exposure to Integrated Management Systems (IMS), internal audits or ISO-related documentation would be highly regarded.
• Strong computer skills, including Microsoft Office and Excel, with the ability to learn new systems.
• Excellent attention to detail, organisational skills and a commitment to maintaining accurate records.
• Strong written and verbal communication skills.
• The ability to prioritise competing tasks and work both independently and within a small team.
• A proactive, adaptable approach and willingness to support continuous improvement initiatives.

The team is growing and thrives with lots of enthusiasm and ideas. The company culture values initiative & progress, team & customer relationships, and contributions from all towards continuous improvement.