Office Admin

In Effect Electrical; Perth; On-site; AUD 55,000 - 75,000; Full time

Job summary

In Effect Electrical is seeking a full-time Office Admin to join our team in Malaga, WA. This on-site role provides essential administrative and organisational support to our operations, acting as the backbone of the office and helping deliver excellent service to our clients.

You will manage communications, scheduling, documentation, payroll, and records, while maintaining efficient systems and positive client relationships in a growing electrical services business.

Qualifications

• Experience in administrative or office support roles, ideally in trades or service industries.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficient in MS Office and standard office software.

Responsibilities

• Manage incoming calls, emails and enquiries with professional communication.
• Schedule and coordinate appointments, site visits and meetings.
• Prepare invoices, quotations and job specifications.
• Process payroll and expense claims accurately and promptly.
• Maintain filing systems and databases for easy access.
• Order supplies and manage inventory levels.
• Support job scheduling and dispatch coordination.
• Assist with customer service enquiries and client relationships.
• Perform general clerical duties, data entry and document preparation.
• Support management with administrative tasks and special projects.

Skills

Administrative experience

Organisational skills

Communication

MS Office

Scheduling software

Attention to detail

Teamwork

Reliability

Tools

MS Office

Scheduling software

Job description

About the role

In Effect Electrical is seeking a full-time Office Admin to join our team in Malaga, WA. This is a key position that will provide essential administrative and organisational support to our operations. You will be the backbone of our office, ensuring smooth day-to-day operations and supporting our team to deliver excellent service to our clients. This role is based on-site at our Malaga location and offers the opportunity to be an integral part of a growing electrical services business.

What you’ll be doing

• Managing incoming calls, emails and enquiries, directing them appropriately and maintaining professional communication standards
• Scheduling and coordinating appointments, site visits and meetings for team members
• Preparing and maintaining documentation, including invoices, quotations and job specifications
• Processing payroll and expense claims accurately and in a timely manner
• Maintaining filing systems and databases, ensuring records are organised and easily accessible
• Ordering supplies and managing inventory levels
• Supporting the coordination of job scheduling and dispatch operations
• Assisting with customer service enquiries and maintaining positive client relationships
• Performing general clerical duties including data entry, typing and document preparation
• Supporting management with administrative tasks and special projects as required

What we’re looking for

• Proven experience in an administrative or office support role, ideally within a trades, construction or service-based business
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Experience with scheduling software, email systems and general office management tools
• Attention to detail and accuracy in data entry and record-keeping
• A professional and friendly demeanour with strong customer service skills
• Ability to work independently and as part of a team
• Reliability and punctuality
• Familiarity with the electrical or trades industry is desirable but not essential

What we offer

At In Effect Electrical, we value our team and offer a supportive workplace where your contributions are recognised. We provide a competitive salary package and a collaborative working environment where you can develop your skills and grow with the business. We are committed to maintaining a professional workplace culture that supports work-life balance and employee wellbeing. We encourage open communication and welcome discussions about how we can support your success in this role.

About us

In Effect Electrical is a trusted electrical services provider based in Western Australia. We specialise in delivering high-quality electrical solutions to our customers, supported by a dedicated and skilled team. Our commitment to excellence, customer satisfaction and professional service has built our reputation in the local community. We are a growing business that values integrity, teamwork and attention to detail. Working with In Effect Electrical means being part of a company that genuinely cares about delivering outstanding results and supporting its team members.