Office Admin

DCOH; Darwin; On-site; AUD 55,000 - 65,000; Full time

Job summary

DCOH is seeking an organised Office Administrator to support the head office in Darwin-based operations. The role focuses on front-of-house duties, answering calls, managing emails and providing administrative support across the business.

You will handle mail, filing, document control and routine banking tasks while coordinating supplies and working with contractors. A customer-focused, proactive approach is essential.

Qualifications

• Experience in administrative, office support or receptionist roles.
• Excellent attention to detail and record-keeping accuracy.
• Professional communication with visitors, clients and internal stakeholders.

Responsibilities

• Act as first point of contact for visitors and front-of-house welcome.
• Manage incoming calls and direct enquiries to appropriate departments.
• Monitor shared email accounts and action inquiries promptly.
• Receive, process and distribute mail.
• Maintain a safe, tidy and productive office environment.
• Coordinate office supplies and amenities.
• Arrange refreshments and catering for meetings and events as required.
• Maintain key registers and support security protocols.
• Coordinate maintenance requests with contractors.
• Provide admin support to internal stakeholders.
• Assist with tenancy application processing for property operations.
• Support daily banking activities and receipting of payments and rents.

Skills

Administrative support

Front desk

Microsoft Office

Customer service

Phone & email management

Education

No formal degree required

Tools

Microsoft Office

Job description

Who We Are

Established in 1987, DCOH is an experienced construction and development company operating across residential, commercial, hospitality and real estate sectors.

We have a strong track record delivering complex projects, including award winning work such as the Charles Darwin University Danala Education and Community Precinct, recognised with a 2025 National Master Builders Award of Excellence.

With operations in both the Northern Territory and Victoria, we deliver high quality projects with a clear focus on buildability, programme certainty and strong on-site execution.

Driven by a commitment to Building Better, DCOH combines experience, innovation and disciplined execution creating lasting value for our clients, partners and the communities we serve.

Who You Are

Darwin-based role is responsible for supporting the day-to-day operations of the DCOH Head Office while providing administrative, front desk and office coordination support across the business. Based on the Office Admin Position Description.

To be successful in this role, you will demonstrate:

• Previous experience in an administrative, office support or receptionist role within a fast-paced environment
• Strong organisational skills with excellent attention to detail and record-keeping accuracy
• Professional communication skills with the ability to engage confidently with visitors, clients and internal stakeholders
• Experience managing phone enquiries, emails and general office correspondenceAbility to prioritise competing tasks and respond effectively to changing business needs
• Strong customer service skills with a welcoming and professional approach
• Competency using Microsoft Office Suite and the ability to learn internal systems quickly
• High levels of accuracy when handling documentation, filing and financial receipting tasks
• A positive, proactive attitude with the ability to work both independently and as part of a team
• Strong interpersonal skills with the ability to build effective relationships across a diverse stakeholder group

What You'll Do

• Act as the first point of contact for visitors, providing a professional and welcoming front-of-house experience
• Manage incoming calls and direct enquiries to the appropriate departments and personnel
• Monitor and manage shared email accounts, ensuring enquiries are actioned promptly
• Receive, process and distribute incoming and outgoing mail efficiently
• Maintain office facilities to ensure a safe, organised and productive workplace environment
• Coordinate office supplies, stationery and amenities to support business operations
• Arrange refreshments and catering requirements for meetings and events as required
• Maintain office and property key registers and support security protocols
• Coordinate maintenance requests and engage contractors to complete approved works
• Provide administrative support to internal stakeholders across the business
• Assist with tenancy application processing and administration requirements for property operations
• Support daily banking activities and the receipting of payments and rents where required
• Maintain accurate filing, archiving and document management systems
• Assist with data entry, reporting and general administrative tasks to support operational